Laurie Testaverde
Medical Assistant
Gloucester,MA
Summary
Highly trained, HIPAA compliant medical assistant working in healthcare for over 10 years with experience in all major patient software. COVID-19 testing and surgical preparedness. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Greeter/Administrative Assistant
BILH
03.2023 - 09.2023
- Answered phone, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Assisted Nurse Practitioner
- Scheduled appointments for students to see provider
- Entered all pt information into EMR using Epic software
- Executed record filing system to improve document organization and management
Medical /Administrative Assistant
Gaia Urology
11.2021 - 02.2023
- Organized paperwork such as charts and reports for office and patient needs.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Maintained and updated patient records for accurate, current medical histories.
- Supported office staff and operational requirements with administrative tasks.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Called patients to confirm scheduled appointments day in advance.
- Provided educational documents and pamphlets to patients. Kept upstanding relationships with Drug reps. that provided materials.
- Testosterone injections, Assisted surgical procedures ect.
MA/ Phlembotomist
New England Urology
10.2018 - 10.2021
- Assit Zachareas with cystoscopies, stents, bladder biopsies, vasectomies & urolift surgeries
- Sterilize and prep surgical instruments and operation rooms
- Assist Dr
- Zachareas with cryoablation surgery along with nitrous & oxygen
- Manage specimens for pathology, cultures urinalysis, testo pellet insertions, testosterone injections, catheter specimens, prescription refills
- Manage post-surgery instructions, catheter care, pre & post-op medications and patient care
- Perform daily COVID-19 testing and submission.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Harvard Vanguard, Associates Specialties
01.2016 - 01.2017
- Triaged patient calls & scheduling of consultations
- Performed urinalysis & glucose testing, vitals and EKG
- Managed patient intake documented historical patient data
- Utilized Epic Software for patient appointments & prescriptions.
Clinical Associate Phlebotomist
Beverly Hospital
01.2010 - 01.2015
- Delivered inpatient critical care as Clinical Associate
- Collaborated with RNs administering high-quality healthcare for the
- Medical/Surgical Unit
- Managed patient vitals, scanned bladder PTS, collected specimens, performed EKGs and monitored blood glucose.
Education
Certified Medical Assistant ㅡ Certifications CPR & First Aid Certified Phlebotomy Technician Certified HIPAA Compliant -
Medical Professional Institute
Malden, MA2014
Certificate - Phlebotomy
North Shore Community College
Danvers, MA09.2009
Skills
- Epic Software
- Prior Authorization
- Glow Patient Software
- Centricity Patient Scheduling
- POC Testing
- Microsoft Office
- Customer Service
- Document Retrieval
- Critical Thinking
- Office Equipment Maintenance
- Prioritizing Patients
- Medical Terminology
- Filing
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- PT - Phlebotomy Technician
- First Aid/ CPR /AED
Timeline
Greeter/Administrative Assistant
BILH
03.2023 - 09.2023
Medical /Administrative Assistant
Gaia Urology
11.2021 - 02.2023
MA/ Phlembotomist
New England Urology
10.2018 - 10.2021
Medical Assistant
Harvard Vanguard, Associates Specialties
01.2016 - 01.2017
Clinical Associate Phlebotomist
Beverly Hospital
01.2010 - 01.2015
Certified Medical Assistant ㅡ Certifications CPR & First Aid Certified Phlebotomy Technician Certified HIPAA Compliant -
Medical Professional Institute
Certificate - Phlebotomy
North Shore Community College
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