Laurie Wiechart
Summary
Sales associate with 20 years of experience in retail and customer service. Skilled in inventory management, visual merchandising, and delivering exceptional customer service.
Overview
26
26
years of professional experience
Work History
Assistant Store Manager
Cato Fashions
Topeka, KS
01.2026 - 04.2026
- Coordinated merchandise displays to enhance customer experience
- Engaged with customers to provide exceptional service and address inquiries
- Oversaw nightly closing process including cash handling procedures, & reconciling discrepancies
- Received, processed, & put away merchandise shipments
Cashier / Barista / Customer Service
Hyvee
Topeka, KS
08.2019 - 10.2024
- Operated cash register, collected payments and provided accurate change.
- Processed all sales transactions promptly to prevent long customer wait times.
- Assisted launching new licensed Starbucks café
- Prepared high-quality espresso & tea beverages according to company standards.
- Maintained clean and organized workspace
- Promoted to Service Desk Aug. 2022
- Processing Western Union orders, and selling money orders
- Weighing packages, running mail through meters, and processing certified, express, UPS, or insured mail
- Managing product returns and processing refunds for customers
Barista
Dillons Grocery Store
Topeka , KS
04.2018 - 07.2019
- Greeted & engaged with customers to provide exceptional service and support
- Prepared high-quality espresso & tea beverages according to company standards.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Operated cash register, collected payments and provided accurate change.
Cashier
Dollar General
Topeka , KS
05.2014 - 06.2016
- Helped customers find specific products, answered questions and offered product advice.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Answered customer quests, provided store information and escorted to desired store areas.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Special Services Associate/Inventory Management Specialist
Home Depot
Lima, OH
06.2005 - 07.2012
- Oversaw operations of Special Services including placing custom orders, maintaining counts on incoming orders and handled complex transactions.
- Managed daily cycle counts and full audits to keep inventory records accurate and current.
- Coordinated inventory, stocking, and ordering.
Sales Associate/Area Sales Manager/Loss Prevention Manager
Elder Beerman Department Stores
Lima, OH
04.2000 - 05.2005
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged merchandise with appealing displays to encourage customer sales and move overstock items.
- Maintained documents of all loss prevention activity including exception reports and cash discrepancies
- Monitored loss prevention operations to minimize impact of shrink, identify theft, and fraud.
- Developed and facilitated training programs and materials on safety, and loss prevention best practices, and policies.
Education
High School Diploma - Coursework
Three Rivers High School
Three Rivers, MI1992
Skills
- Customer service and engagement
- Visual merchandising
- Display setup
- Inventory management
- Upselling and cross selling
- Pricing and markdowns
- Store organization
- Problem solving
- Work Planning and Prioritization
- Attention to detail
Timeline
Assistant Store Manager
Cato Fashions
01.2026 - 04.2026
Cashier / Barista / Customer Service
Hyvee
08.2019 - 10.2024
Barista
Dillons Grocery Store
04.2018 - 07.2019
Cashier
Dollar General
05.2014 - 06.2016
Special Services Associate/Inventory Management Specialist
Home Depot
06.2005 - 07.2012
Sales Associate/Area Sales Manager/Loss Prevention Manager
Elder Beerman Department Stores
04.2000 - 05.2005
High School Diploma - Coursework
Three Rivers High School