LAURIE WOLFFE
Parsippany,NJ
Summary
Organized and dependable Assistant Operations Manager successful at managing multiple priorities with a positive attitude and a high degree of accuracy. As well as excellent customer relations aptitude and relationship-building skills.
Overview
18
18
years of professional experience
Work History
ASSISTANT OPERATIONS MANAGER
Doosan Machine Tools America / DN Solutions
New Jersey, USA
03.2019 - Current
- Collaborated with vendors to resolve issues and enhance product quality for customers
- Managed vendor accounts, ensuring timely payments and accurate order processing
- Successfully managed relationships with a portfolio of 20 vendors, ensuring smooth operations
- Managed approximately 25 emails and calls every day from customers and vendors.
PURCHASING COORDINATOR
Doosan Machine Tools America
New Jersey, USA
09.2014 - 03.2019
- Utilized strong critical thinking skills to identify and rectify billing errors promptly
- Liaison for customers and vendors, conflict resolution
- Maintained vendor management system
- Enter the flow and availability of sales and accessories in ERP system, to provide daily update to our customers
- Managed detailed records of purchase orders for auditing purposes
- Prepared all customs documents for customers and for use by vendors
- Managed vendor transportation logistics to ensure smooth and timely delivery of shipments
LOGISTICS COORDINATOR
Doosan Machine Tools America
New Jersey, USA
03.2007 - 09.2014
- Managed end-to-end logistics operations, including shipping, receiving, and inventory management
- Achieved successful logistic management for 2 International Manufacturing Technology Shows (IMTS), comprised of over twenty large CNC machines
- Oversaw tech center activities, organized shipments, and maintained accurate records to support inventory control of showrooms and warehouses
- Coordinated transportation and rigging for all tech center activities to ensure timely delivery of goods to customers.
Skills
- CUSTOMER SERVICE
- STRATEGIC PLANNING
- PROJECT MANAGEMENT
- DATA ANALYSIS
- QUALITY ASSURANCE
- VENDOR RELATIONS
- SAP
- MICROSOFT OFFICE/365
- DMMS
- MBO
- PPIS
- CRM
- ERP
References
Available upon request.
Timeline
ASSISTANT OPERATIONS MANAGER
Doosan Machine Tools America / DN Solutions
03.2019 - Current
PURCHASING COORDINATOR
Doosan Machine Tools America
09.2014 - 03.2019
LOGISTICS COORDINATOR
Doosan Machine Tools America
03.2007 - 09.2014