Experienced coding specialist with strong work ethic looking to continue my career with CHRISTUS Health by providing superior coding, billing, communication, and problem solving skills. I look forward to becoming part of your team!
Overview
31
31
years of professional experience
1
1
Certification
Work History
Medical Billing and Coding Specialist
CHRISTUS Health
Alamogordo, NM
03.2021 - Current
Coding/Billing for Surgical Associates and White Sands Women's Health by creating claims per documentation in Athena/Cerner using CPT, ICD-10, HCPS, Novitas, 3M, Vitalware, and Codify/AAPC to ensure accuracy, rework/follow up on claim denials, maintain good working relationships with clinic managers through daily emails and rounding, attend required meetings/training, training of peers, complete all tasks given by management. Current certifications: CPC, CGSC, and COBGC. CIC certification in progress.
Benefit Advisor
CHRISTUS Health/Gerald Champion Regional MC
Alamogordo, NM
09.2019 - 03.2021
Obtained insurance information and determined eligibility within NM Medicaid/Passport Portals, submitted Medicaid Applications via YES NM Medicaid Web Portal, assisted patients with hospital charity applications and submitted completed applications to board for approval, called insurance companies to obtain Workman Comp and motor vehicle claim information, updated personal and insurance information in Hospital systems - Cerner and Athena, answered phone calls quickly and courteously, collected payments, balanced bank deposit for all hospital departments, resolved any issues quickly, patiently, and professionally, completed follow up patient visits on hospital floor providing information regarding financial services, helped walk in patients courteously, completed all tasks assigned by management.
Patient Interview Registration
CHRISTUS Health/Gerald Champion Medical Center
Alamogordo, NM
07.2018 - 09.2019
Checked patients in/out of appointments in an accurate and timely manner, scheduled multiple patient appointments on Phreesia and Athena, kept charts updated with current personal and insurance information, collected co-pays and balances owed, answered phone calls, helped patients with questions regarding appointments or billing, worked closely with medical assistants, nurses, and doctors to make sure patients are given the best care possible, completed closing procedures which included: maintaining cash drawer, keeping count of procedures for each business day, closing paperwork, and any other task given by management.
Marketing Supervisor
Grand Falls Casino and Golf Resort
Larchwood, IA
09.2013 - 05.2018
Provided a high level of customer service both individually and while supervising others, developed customer relationships through phone calls and greeting guests in person, created new accounts and maintained existing accounts by entering personal information accurately.
Kept the statewide self-exclusion data base updated, and maintained a current IRGC license
Resolved customer complaints quickly and courteously, assisted with promotions and events
Assisted other departments as needed, including Gift Shop, Boutique, and also performed VIP duties.
Processed sales transactions using credit, cash, and points
Completed all daily reports and tasks on time.
Homemaker
James Family Household
Omaha, NE
11.1994 - 09.2013
Raised my three children, managed finances, made sure my home was in good repair, ran errands, completed all other tasks needed to keep a household functioning smoothly.
Claims Processing Associate
Walmart
Omaha, NE
11.1993 - 02.1994
Kept a numerical and itemized record of all merchandise that was defective or returned by customers, followed instructions from each manufacturer, returning the merchandise to them or disposing of defective/expired merchandise, kept the work area clean and organized, and completed all assignments given to me by management.
Education
High school diploma -
Lincoln High School
Sioux Falls, SD
05.1985
Skills
Athena
Medical Records
Anatomy knowledge
Customer Service
ICD-10
CPT
Cerner
Medical Scheduling
Insurance Verification
Hospital Experience
Medical Billing
ICD-9
Medical Office Experience
HIPAA
Medical coding
Financial Services
Medical Receptionist
Certification
COBGC Present
CGSC 09/01/23 Present
CPC, 03/01/22 Present
PED - State of New Mexico, 12/01/19, Present, 08982066, PED license allows me to screen applicants and submit Medicaid applications for on YES NM.
Personal Information
Work Permit: Authorized to work in the US for any employer