Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Zito

Winter Haven,FL

Summary

Detail-oriented Order Entry Technician with expertise in customer service and accurate data entry. Proven ability to triage orders effectively, utilizing specialized software to enhance efficiency and accuracy.

Overview

8
8
years of professional experience

Work History

Order Entry Technician

MacRx
Des Plaines, IL
07.2023 - Current

Verify accuracy of information and execute clarification of orders.

Process and document transactions in company database.

Answer calls from nurses, pertaining to order inquiries.

Triage orders and route them to proper channels.

Perform NDC changes.

Utilize Frameworks LTC and ECM software.

Order Entry Technician

Polaris Pharmacy
Tampa, FL
11.2021 - 07.2023

Verify accuracy of information and execute clarification of orders.

Process and document transactions in company database.

Answer calls from nurses, pertaining to order inquiries.

Triage orders and route them to proper channels.

Perform NDC changes, and ran reports for Pharmacist.

Utilize Frameworks LTC and ECM software.

Compounding Pharmacy Technician

Bux Healthcare/Family Pharmacy
Lutz, FL
03.2020 - 11.2021

Used PCCA compounder to access formulations and compound creams, suspensions, lozenges, suppositories (human and veternary).

Used Shipstation and Lifefile to ship medications to patients.

Trained incoming employees.

Dispatcher/Customer Service Representative

Answer USA
Tampa, FL
11.2018 - 02.2020

Fielded incoming calls, checked voicemail, and emails and dispersed to proper channels.

Dealt regularly with dispatching alarm techs, maintenance workers, took calls for on-call physicians for emergencies.

Assisted in forwarding admission information from patient logs to hospitals.

Education

Registered /Certified Pharmacy Technician - Pharmacy Technician

Sanford–Brown
Tampa, FL
10-2011

Skills

  • Customer service expertise
  • Accurate data entry
  • Work prioritization
  • Deadline management

Timeline

Order Entry Technician

MacRx
07.2023 - Current

Order Entry Technician

Polaris Pharmacy
11.2021 - 07.2023

Compounding Pharmacy Technician

Bux Healthcare/Family Pharmacy
03.2020 - 11.2021

Dispatcher/Customer Service Representative

Answer USA
11.2018 - 02.2020

Registered /Certified Pharmacy Technician - Pharmacy Technician

Sanford–Brown