Sonja Zdraveva
Joliet,IL
Summary
Results-driven professional with a strong background in customer service and accurate data entry at Sonova Group. Proven ability to prioritize tasks and manage deadlines effectively, enhancing patient care and operational efficiency. Skilled in maintaining organized environments and fostering effective communication through meticulous record-keeping.
Overview
2025
2025
years of professional experience
Work History
Order Entry Technician
Sonova Group
Aurora, IL
2016 - 01.2025
Entering orders on a daily basis for hearing aids.
Patient Care Technician
Delnor Community Hospital
Geneva, IL
02.2002 - 2005
- Monitored vital signs and updated nursing staff regarding any changes.
- Assisted patients with daily activities to improve comfort and wellbeing.
- Kept patient care areas clean and organized to maintain safety standards.
- Accurately recorded patient information in electronic health records for effective communication.
Education
High School Diploma -
Jane Sandanski
Stip1986
Skills
- Customer service expertise
- Accurate data entry
- Work prioritization
- Deadline management
Languages
Serbian,Macedonian,Croatian
Full Professional
Timeline
Patient Care Technician
Delnor Community Hospital
02.2002 - 2005
Order Entry Technician
Sonova Group
2016 - 01.2025
High School Diploma -
Jane Sandanski