Adobe
Hi, I’m
LAURIEANN TAYLOR
Professional Virtual Operations Manager
Atlanta,GA
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Work Preference
Overview
38
years of professional experience
4
years of post-secondary education
Work History
Virtual Admin Pros, LLC
Founder & Senior Operations Manager
01.2008 - Current
Job overview
- Provide senior-level operations, accounting, and executive support to multiple clients across healthcare, nonprofit, and corporate sectors.
- Manage invoices, expense tracking, vendor coordination, and financial documentation.
- Support C-suite executives with calendar management, reporting, and process optimization.
- Ensure compliance, confidentiality, and operational consistency in remote environments.
The Carter Center / Kindred Futures / Propel Consulting Group
Operations Manager & State Coordinator
01.2024 - Current
Job overview
- Support multi-stakeholder initiatives across public health, civic engagement, and non-profit programs at the state level through operational coordination.
- Manage reporting, scheduling, documentation, and stakeholder communications.
- Maintain accuracy, compliance, and cross-team alignment in mission-driven environments.
Inspire Leadership Network
Operations Manager & Financial Operations Specialist
01.2022 - 01.2023
Job overview
- Administered expense programs, travel budgets, and reimbursement processes.
- Reduced travel spending by over 20% through policy enforcement and vendor coordination.
- Provided executive and operational support to leadership and member organizations.
Med-Billing Solutions
Credentialing Coordinator
01.2020 - 01.2023
Job overview
- Managed provider credentialing, applications, and compliance documentation.
- Coordinated onboarding processes and supported healthcare revenue cycle operations.
- Maintained accurate records across credentialing and EHR-adjacent systems.
Summary
Seasoned Operations Manager and talented leader with 26 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Education
Hallandale High SchoolHallandale, FL
High School Diploma
09.1981 - 06.1985
Oglethorpe UniversityAtlanta, GA
from Business
12.2003 - 03.2004
Skills
Data management
Financial and cash flow analyses
Customer relationship management (CRM)
Project planning and development
Work flow planning
Supply chain distribution
Product management
Policies and procedures implementation
Business development understanding
Staff training
Resource coordination
Logistics management
Interpersonal communication
Project management abilities
Data archiving
Process improvements
Onboarding and orientation
Advanced training in [software]
Strategic planning
Business and operations management
Microsoft office expertise
Assignment delegation
Procedure development
MS office
Sales presentations
Employee relations and conflict resolution
Contract administration
Document control
Operational efficiency
Process improvement
Contract development
Expense reports
Contract review and recommendations
Contract negotiation
Social media marketing
Organizational management
KPI tracking
Schedule management
Program administration
Customer relationship management
Team leadership
Account recordkeeping
Problem-solving
Certification
- Certified Professional Secretary
- Certified Professional Travel Agent
- Certified Customer Service / Leadership Management Training
- Certified Professional Development Training
- Certified Business Management
Accomplishments
- Saved the company $20,000 by aggressively negotiating with suppliers.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- American Cancer Society
- Atlanta Hawks
- Prevent Child Abuse Georgia
- Hemophilia of Georgia
- Chick-fil-A Peach Bowl
- Midtown Pace Setters
Software
Asana
Basecamp
Boardable
Calendly
Canva
ClickUp
Concur
Constant Contact
DocuSign
Doodle
DropBox
Evernote
HubSpot
LastPass
Loom
MailChimp
MaxHire
Mondaycom
QuickBooks Online
RemotePC
RingCentral
Salesforce
Slack
SquareSpace
Survey Monkey
Trello
YouTube
Zoom
Zendesk
Google Workspace Admin
Microsoft Suite Admin
Languages
English
Native language
Interests
Process Improvement and Organization
Learning New Technology or Software
Supporting Leadership Teams
Project Coordination
Business Operations
Continuous Learning and Professional Development
Travel and Event Planning
Creative Projects
Volunteering or Community Involvement
Timeline
Operations Manager & State Coordinator
The Carter Center / Kindred Futures / Propel Consulting Group
01.2024 - Current
Operations Manager & Financial Operations Specialist
Inspire Leadership Network
01.2022 - 01.2023
Credentialing Coordinator
Med-Billing Solutions
01.2020 - 01.2023
Founder & Senior Operations Manager
Virtual Admin Pros, LLC
01.2008 - Current
Oglethorpe University
from Business
12.2003 - 03.2004
Hallandale High School
High School Diploma
09.1981 - 06.1985