LAURIE H ANDERSON
Cedar City,UT
Summary
Hardworking and passionate job seeker with strong computer skills eager to secure entry-level Bookkeeping, data entry, onboarding new clients, or billing remote positions. Ready to help team achieve company goals. Organized and dependable candidate.
Overview
35
35
years of professional experience
Work History
Onboarding Specialist
Midigator, An Equifax Company
09.2021 - 03.2023
- Managed and ensured successful onboarding of new clients.
- Identified onboarding issues and implemented solutions to improve efficiency.
- Coordinated and managed multiple projects in changing and evolving organization.
- Exceeded expectations earning top ticket producer 10 of 14 months participated.
- Updated, entered, and reviewed customer data.
- Cross-trained in all areas of Alerts and Disputes for businesses.
- Displayed consistent, positive attitude toward customers, peers, and other personnel, even during high-stress situations.
- Developed processes and documentation that optimized workflow.
- Supported continued monitoring, auditing, and reporting to drive compliance and optimize credit card processing.
- Responded proactively and positively to rapid change.
- Delivered prompt service to prioritize customer needs.
- Provided onboarding and guidance to meet credit card alert and dispute goals while growing opportunities for Midigator.
Literacy Intervention Tutor
Self-employed
01.2014 - Current
- Trained and Certified by University of Utah Reading Clinic Research learning methods
- Assessing and identifying each student's learning needs
- Gather data, report, evaluate progress, and monitor student performance
- Maintained detailed files and created charts tracking students learning progress.
- Designed lesson plans for phonics, fluency, vocabulary, and comprehension for 12 students weekly with assessments and detailed schedules.
- Taught students remotely using online video chat platform and other delivery channels
Program Specialist Assistant
Iron County School District
09.2017 - 01.2023
- Work in the development of appropriate individualized education plans (IEP)
- Develop data collection systems and monitoring
- Make appropriate recommendations after tracking progress
- Administer Benchmark reading and math assessments.
Paraprofessional Reading Aide
Iron County School District
08.2009 - 05.2017
- Implemented diverse approaches to ensure both language and academic success
- Analyzed student learning and plan and administered a variety of appropriate assessments
- Collaborated with colleagues and actively participated in grade-level and school teams
- Developed expertise in adapting models for a virtual learning environment
Loan Secretary/ Bank Teller
Various Banks
07.1988 - 01.1995
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
Education
Associate of Applied Science - Education of Individuals in Elementary Special Education Programs
Southern Utah University
Cedar City05.2016
Some College (No Degree) - Reading Teacher Education
University of Utah Reading Clinic
Salt Lake CityCertified And Licensed CNA - Certified Nursing Assistant
Southwest Applied Technology College
Cedar City, UT01.2005
Skills
- Onboarding New Employees
- Understanding of multiple computer Apps: Hubspot, Slack, Workday, ADP, Paychecks, etc
- Verbal and Written Communication
- Microsoft Excel/ Office
- Google Slides and Sheets
- Remote Conferencing and Communication
- Spreadsheet Tracking
- Personal Bookkeeping
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Onboarding Specialist
Midigator, An Equifax Company
09.2021 - 03.2023
Program Specialist Assistant
Iron County School District
09.2017 - 01.2023
Literacy Intervention Tutor
Self-employed
01.2014 - Current
Paraprofessional Reading Aide
Iron County School District
08.2009 - 05.2017
Loan Secretary/ Bank Teller
Various Banks
07.1988 - 01.1995
Associate of Applied Science - Education of Individuals in Elementary Special Education Programs
Southern Utah University
Some College (No Degree) - Reading Teacher Education
University of Utah Reading Clinic
Certified And Licensed CNA - Certified Nursing Assistant
Southwest Applied Technology College
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