Summary
Overview
Work History
Education
Skills
Timeline
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Laurien Da Costa

Laurien Da Costa

Denver,CO

Summary

Hello! My name is Laurien Da Costa. I was born in Boston, Massachusetts, and moved to Brazil when I was a child. I have recently returned to the United States to focus on improving my English skills. I am 21 years old and currently live in Denver, Colorado.


I am very dedicated and always strive to deliver my work with excellence. I am passionate about providing outstanding service, whether in sales, customer care, or social media management.


Key Information:

  • Reliable transportation ✅
  • Fully vaccinated ✅
  • Fluent in Portuguese / learning English


Please feel free to contact me via message or email. I look forward to joining a team where I can make a positive impact!


"Be the change you wish to see in the world."

Overview

2026
2026
years of professional experience

Work History

Salesperson and Stock Clerk

Pharmacy Araujo
07.2021 - 07.2022
  • Delivered exceptional customer service and assisted clients with product inquiries and purchases.
  • Supported daily store operations, including inventory control and merchandising.
  • Assisted in cash register activities and checkout processes.
  • Organized stockrooms and ensured accurate labeling and product placement.
  • Prepared and maintained administrative documents and internal reports.
  • Collaborated with pharmacists and sales associates to improve workflow efficiency.
  • Conducted product packaging, labeling, and equipment verification during logistics procedures.
  • Ensured price accuracy and maintained organization across store sections.

Salesperson and Social Media

Natura Perfumery
06.2023 - 07.2024
  • Worked as sales associate, stock clerk, and social media manager.
  • ⁠Restocked products and organized shelves to keep the store clean and tidy
  • Collaborated with team members to consistently achieve and exceed sales goals, fostering a positive and motivating work environment.
  • Delivered exceptional customer service by addressing client needs, providing product recommendations, and ensuring customer satisfaction.
  • Monitored analytics and insights to optimize campaigns and improve performance across platforms.
  • Contributed to promotional strategies, helping to boost sales through creative online marketing initiatives.
  • Supported brand consistency by aligning social media content with company values and goals.

Social Media and Administrative Secretary

Souza E Costa Law Firm
09.2024 - 04.2025
  • Managed the company’s Instagram account with 23.3K followers, driving strong audience growth and engagement after taking over the page.
  • Created and scheduled engaging social media content to promote products, seasonal campaigns, and brand awareness.
  • Monitored analytics to track performance and optimize content strategy.
  • Responded to messages and comments, maintaining an active and professional online presence.
  • Answered phone calls and returned voicemails promptly, providing friendly and knowledgeable customer support.
  • Greeted visitors and clients with professionalism and care, ensuring a positive first impression of the company.
  • Improved office efficiency by organizing correspondence, scheduling appointments, and assisting with daily administrative operations.

Community Volunteer Work in a Christian Church

Central Baptist Church of Venda Nova
  • Nursery - Children aged 6 months to 4 years (work in pairs, there were on average 7 children)

Substitute Children's Ballet Teacher

Studio De Danca Mover
  • On average 15 dancers aged 4 to 6
  • Developed comprehensive lesson plans tailored to meet the diverse needs of students at various skill levels.
  • Promoted a positive learning environment.

Babysitter

Sidnei Teixeira (Dad) and Ivanise Andrade (Mom)
  • Pietro 2019 (age 4) - 2023 (age 8)
  • Kaleu 2020 (3 months) - 2023 (age 3)
  • Assisted children in fun enrichment and learning activities.
  • Communicated positively and respectfully with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Bathed, dressed, and helped with teeth brushing.
  • Assisted with meal preparation and light housekeeping to support family with additional chores.

Education

Associate of Science - Systems Analysis And Development

Faculdade Estacio
Minas Gerais, Brazil
07-2024

High School Diploma -

Colegio Cristao Missao Paz
Minas Gerais, Brazil
12-2021

Skills

  • Motivated to give top-quality performance
  • Patience and empathy
  • Problem-solving
  • Time management
  • Attention to detail
  • Creativity
  • Hardworking

Timeline

Social Media and Administrative Secretary

Souza E Costa Law Firm
09.2024 - 04.2025

Salesperson and Social Media

Natura Perfumery
06.2023 - 07.2024

Salesperson and Stock Clerk

Pharmacy Araujo
07.2021 - 07.2022

High School Diploma -

Colegio Cristao Missao Paz

Community Volunteer Work in a Christian Church

Central Baptist Church of Venda Nova

Substitute Children's Ballet Teacher

Studio De Danca Mover

Babysitter

Sidnei Teixeira (Dad) and Ivanise Andrade (Mom)

Associate of Science - Systems Analysis And Development

Faculdade Estacio
Laurien Da Costa