Laurien Da Costa
Denver,CO
Summary
Hello! My name is Laurien Da Costa. I was born in Boston, Massachusetts, and moved to Brazil when I was a child. I have recently returned to the United States to focus on improving my English skills. I am 21 years old and currently live in Denver, Colorado.
I am very dedicated and always strive to deliver my work with excellence. I am passionate about providing outstanding service, whether in sales, customer care, or social media management.
Key Information:
- Reliable transportation ✅
- Fully vaccinated ✅
- Fluent in Portuguese / learning English
Please feel free to contact me via message or email. I look forward to joining a team where I can make a positive impact!
"Be the change you wish to see in the world."
Overview
2026
2026
years of professional experience
Work History
Salesperson and Stock Clerk
Pharmacy Araujo
07.2021 - 07.2022
- Delivered exceptional customer service and assisted clients with product inquiries and purchases.
- Supported daily store operations, including inventory control and merchandising.
- Assisted in cash register activities and checkout processes.
- Organized stockrooms and ensured accurate labeling and product placement.
- Prepared and maintained administrative documents and internal reports.
- Collaborated with pharmacists and sales associates to improve workflow efficiency.
- Conducted product packaging, labeling, and equipment verification during logistics procedures.
- Ensured price accuracy and maintained organization across store sections.
Salesperson and Social Media
Natura Perfumery
06.2023 - 07.2024
- Worked as sales associate, stock clerk, and social media manager.
- Restocked products and organized shelves to keep the store clean and tidy
- Collaborated with team members to consistently achieve and exceed sales goals, fostering a positive and motivating work environment.
- Delivered exceptional customer service by addressing client needs, providing product recommendations, and ensuring customer satisfaction.
- Monitored analytics and insights to optimize campaigns and improve performance across platforms.
- Contributed to promotional strategies, helping to boost sales through creative online marketing initiatives.
- Supported brand consistency by aligning social media content with company values and goals.
Social Media and Administrative Secretary
Souza E Costa Law Firm
09.2024 - 04.2025
- Managed the company’s Instagram account with 23.3K followers, driving strong audience growth and engagement after taking over the page.
- Created and scheduled engaging social media content to promote products, seasonal campaigns, and brand awareness.
- Monitored analytics to track performance and optimize content strategy.
- Responded to messages and comments, maintaining an active and professional online presence.
- Answered phone calls and returned voicemails promptly, providing friendly and knowledgeable customer support.
- Greeted visitors and clients with professionalism and care, ensuring a positive first impression of the company.
- Improved office efficiency by organizing correspondence, scheduling appointments, and assisting with daily administrative operations.
Community Volunteer Work in a Christian Church
Central Baptist Church of Venda Nova
- Nursery - Children aged 6 months to 4 years (work in pairs, there were on average 7 children)
Substitute Children's Ballet Teacher
Studio De Danca Mover
- On average 15 dancers aged 4 to 6
- Developed comprehensive lesson plans tailored to meet the diverse needs of students at various skill levels.
- Promoted a positive learning environment.
Babysitter
Sidnei Teixeira (Dad) and Ivanise Andrade (Mom)
- Pietro 2019 (age 4) - 2023 (age 8)
- Kaleu 2020 (3 months) - 2023 (age 3)
- Assisted children in fun enrichment and learning activities.
- Communicated positively and respectfully with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Bathed, dressed, and helped with teeth brushing.
- Assisted with meal preparation and light housekeeping to support family with additional chores.
Education
Associate of Science - Systems Analysis And Development
Faculdade Estacio
Minas Gerais, Brazil07-2024
High School Diploma -
Colegio Cristao Missao Paz
Minas Gerais, Brazil12-2021
Skills
- Motivated to give top-quality performance
- Patience and empathy
- Problem-solving
- Time management
- Attention to detail
- Creativity
- Hardworking
Timeline
Social Media and Administrative Secretary
Souza E Costa Law Firm
09.2024 - 04.2025
Salesperson and Social Media
Natura Perfumery
06.2023 - 07.2024
Salesperson and Stock Clerk
Pharmacy Araujo
07.2021 - 07.2022
High School Diploma -
Colegio Cristao Missao Paz
Community Volunteer Work in a Christian Church
Central Baptist Church of Venda Nova
Substitute Children's Ballet Teacher
Studio De Danca Mover
Babysitter
Sidnei Teixeira (Dad) and Ivanise Andrade (Mom)
Associate of Science - Systems Analysis And Development
Faculdade Estacio