Laurrie Sears
Carson City,Nv
Summary
Graduated from high school with dedication to ongoing professional growth. Completed advanced training in nail technology, leading to improved expertise in nail treatments and elevated client satisfaction. Achieved success across multiple industries through adaptable skill set.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nail Technician
TresImage
Reno, NV
- Provided high-quality nail services including manicures, pedicures, and nail enhancements to clients
- Demonstrated expertise in various nail techniques such as acrylics, gels, and nail art designs
- Maintained a clean and sanitary work environment by following strict sterilization protocols
- Built strong client relationships through excellent customer service and personalized attention
- Managed appointment bookings efficiently to ensure optimal use of time and minimize wait times for clients
- Stayed up-to-date with the latest trends in nail fashion and attended workshops to enhance skills
- Handled cash transactions accurately using point-of-sale systems or manual calculations
- Assisted in inventory management by monitoring stock levels of nail products and placing orders when necessary
- Resolved customer complaints or concerns promptly and professionally, ensuring customer satisfaction
- Educated clients about different types of nails treatments available based on their preferences or needs
- Performed thorough consultations with clients to determine their desired outcomes before starting any treatment
- Implemented safety measures to prevent accidents or injuries during the provision of services
- Maintained detailed records of client preferences, allergies, product usage, etc., for future reference
- Participated in team meetings/training sessions to stay updated on salon policies/procedures/protocols
- Suggested additional services or upgrades based on client's individual needs or special occasions
Fine Jewelry Sales Associate
JCPenney
Reno, NV
10.2017 - 03.2020
- Developed and maintained strong relationships with key clients, resulting in a XX% increase in repeat business
- Provided expert guidance to customers on selecting the perfect piece of fine jewelry based on their preferences, budget, and occasion
- Developed creative displays and merchandising strategies to showcase new collections, attracting customer attention and driving sales
- Handled all aspects of the sales process including product presentation, negotiation, closing deals, and processing transactions accurately
- Trained new team members on product knowledge, selling techniques, and company policies to enhance overall sales performance
Receptionist
Tanning Salon
Carson City, NV
01.2015 - 2017
- Greeted and assisted clients, ensuring a welcoming environment and positive customer experience.
- Managed appointment scheduling using salon management software to optimize client flow.
- Processed transactions accurately, maintaining cash register and sales records efficiently.
- Educated clients on tanning products and services, enhancing their knowledge and satisfaction.
- Maintained cleanliness and organization of the reception area, contributing to overall salon ambiance.
- Handled client inquiries and resolved issues promptly, fostering strong customer relationships.
- Assisted in inventory management by tracking product levels and ordering supplies as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Team Member
Jack in the Box
Carson City, NV
09.2014 - 04.2016
- Provided exceptional customer service by taking orders and addressing inquiries promptly.
- Maintained cleanliness and organization of dining and food preparation areas to ensure compliance with health standards.
- Collaborated with team members to prepare food items efficiently during peak hours.
- Operated kitchen equipment safely, adhering to safety protocols while preparing menu items.
- Delivered accurate order processing, minimizing errors in a fast-paced environment.
- Supported training of new team members on operational procedures and customer service expectations.
- Adapted quickly to changing demands while maintaining high-quality service standards in busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
Education
Nail technician - undefined
Trade school
Reno, NVHigh school diploma - undefined
Pioneer High School
Carson City, NV06.2016
Skills
- Achieving sales targets
Front desk
Guest services
Hospitality
Teamwork
Sales
Retail sales
Cash handling
Organizational skills
Customer service
English
Management
Conflict management
Cosmetology
Sanitation
Nail care
Cash register
Handling customer inquiries
Microsoft Office
Revenue targets
Computer skills
Cocktail experience
Upselling
Communication skills
In-person customer service
Achieving sales targets
Certification
- Driver's License
- Nail Technician License
Timeline
Fine Jewelry Sales Associate
JCPenney
10.2017 - 03.2020
Receptionist
Tanning Salon
01.2015 - 2017
Team Member
Jack in the Box
09.2014 - 04.2016
Nail Technician
TresImage
Nail technician - undefined
Trade school
High school diploma - undefined
Pioneer High School