Lauryn Baylor
Harrisburg,PA
Overview
4
4
years of professional experience
Work History
Host/Hostess
Hershey Medical Center
Hershey, PA
04.2024 - Current
- Handled transport of food trays efficiently.
- Gathered used trays efficiently.
- Work on the Food Line
- Quickly managed patient complaints.
- Welcomed patients and visitors.
Team Leader
Panera Bread
Harrisburg, PA
07.2021 - Current
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
Associates In Fashion Design - Fashion Design
Indiana University of Pennsylvania
Indiana, PABBA - Business Management
Harrisburg Area Community College
Harrisburg, PA05-2026
Skills
- Overtime Management
- Documentation and Reporting
- Client Service
- Complaint Resolution
- Cash Handling
- Serving Patients needs
- Protecting Patients Private Information
- Delegating Patients Concerns to my best abilities
- Team Supervision
- Problem-Solving
- Teamwork and Collaboration
- Leadership
- People Management
Education and Training
true
Timeline
Host/Hostess
Hershey Medical Center
04.2024 - Current
Team Leader
Panera Bread
07.2021 - Current
BBA - Business Management
Harrisburg Area Community College
Associates In Fashion Design - Fashion Design
Indiana University of Pennsylvania