Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauryn Calaway

Waukee

Summary

Experienced with managing sales operations, inventory, and customer interactions in fast-paced retail environment. Utilizes leadership and team-building skills to enhance store performance and customer satisfaction. Track record of effective staff training, ensuring knowledgeable and motivated team.

Overview

8
8
years of professional experience

Work History

Laura Mercier Counter Manager

Von Maur
01.2025 - Current
  • Assisted in managing daily operations to ensure optimal customer service and satisfaction.
  • Learned product knowledge to effectively communicate features and benefits to customers.
  • Collaborated with team members to create visually appealing merchandise displays.
  • Engaged with customers to understand their needs and provide tailored recommendations.
  • Participated in special events or promotions as needed to boost sales and increase brand visibility in-store or online platforms.

Assistant Manager

Jersey Mike's Subs
01.2024 - 01.2025
  • Assisted in managing daily operations and team coordination to ensure efficient workflow.
  • Supported inventory management processes, including stock monitoring and order fulfillment.
  • Collaborated with team members to enhance customer service and resolve inquiries.
  • Maintained accurate records of transactions and customer interactions for reporting purposes.
  • Trained new staff on operational procedures, fostering a collaborative work environment.
  • Participated in team meetings to discuss strategies for enhancing service delivery and operational effectiveness.

Barber

Uncle Jay's Barbering Co
09.2023 - 06.2024
  • Provided exceptional hair cutting and styling services to diverse clientele.
  • Developed strong customer relationships through effective communication and personalized service.
  • Maintained cleanliness and organization of workstations to ensure safety and efficiency.
  • Stayed updated on industry trends to provide contemporary styles and techniques.
  • Utilized various tools, including clippers, scissors, and razors, for precision grooming.

Assistant Manager

Rue 21
11.2021 - 09.2023
  • Implemented standard operating procedures to streamline tasks and improve efficiency.
  • Conducted regular assessments of team performance to identify areas for improvement.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Generated repeat business through exceptional customer service.

Store Manager

SUBWAY®Restaurants
05.2017 - 11.2021
  • Implemented inventory management system, reducing stock discrepancies and improving tracking accuracy.
  • Developed staff training programs, increasing employee retention and performance consistency.
  • Monitored compliance with health and safety regulations, ensuring a safe working environment for staff and customers.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

Barbering

Clippernomics Academy of Hairstyling
Des Moines, IA
09-2023

Skills

  • Customer assistance
  • Customer engagement
  • Food handling
  • Inventory counting
  • Product knowledge
  • Goal setting
  • Team development
  • Staff management
  • Business performance analysis

Timeline

Laura Mercier Counter Manager

Von Maur
01.2025 - Current

Assistant Manager

Jersey Mike's Subs
01.2024 - 01.2025

Barber

Uncle Jay's Barbering Co
09.2023 - 06.2024

Assistant Manager

Rue 21
11.2021 - 09.2023

Store Manager

SUBWAY®Restaurants
05.2017 - 11.2021

Barbering

Clippernomics Academy of Hairstyling

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