Lauryn Cave
Jacksonville ,IL
Summary
Sales Associate at JC Penny and H&R Block with a proven track record in driving sales, processing credit applications and customer service. I developed impactful training materials that boosted my knowledge in sales, and working with people one on one.
Overview
8
8
years of professional experience
Work History
Sales Associate Manager
JC Penny Co
03.2020 - Current
- Supervised daily sales operations and team performance to achieve store objectives.
- Developed training materials to enhance staff product knowledge and customer service skills.
- Sales promotion
- Register work
- Coordinated promotional events to increase foot traffic and boost sales revenue.
Babysitting
Babysitting.com
Jacksonville Il
01.2018 - Current
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting
- assignment.
- Pickup and drop off
- CPR trained
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
Receptionist
H&R Block
Jacksonville Il
04.2022 - 07.2025
- Greeted clients warmly, creating a welcoming atmosphere in the office.
- Assisted clients with document preparation for tax filing, ensuring accuracy and completeness.
- Provided information regarding services offered, enhancing client understanding of tax processes.
- Handled incoming calls promptly, directing inquiries to appropriate staff members as needed.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
High School Diploma -
Jacksonville High School
Jacksonville Skills
Customer engagement
Meeting management
Salesforce proficiency
Sales team leadership
Sales calls
Direct sales
Product knowledge
Order management
Positive and upbeat
Timeline
Receptionist
H&R Block
04.2022 - 07.2025
Sales Associate Manager
JC Penny Co
03.2020 - Current
Babysitting
Babysitting.com
01.2018 - Current
High School Diploma -
Jacksonville High School