Lauryn Couch
Bowling Green,KY
Summary
Multitasking Veterinarian Assistant willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with over 2 years of successfully assisting veterinarians in surgery and taking medical histories. Committed to learning new tasks and considered highly motivated employee. Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
5
5
years of professional experience
Work History
Cashier
Bath & Body Works
09.2023 - Current
- Greeted customers at the cash front and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
Material Handler
FedEx Express
05.2023 - Current
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Packed items into appropriate containers for shipment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Maintained clean, orderly work environment free of hazards.
- Operated equipment while observing standard safety procedures.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to assure quality standards were achieved.
Veterinary Assistant
Southwind Animal Hospital
10.2021 - Current
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Administered medications to animals in treatment and documented changes in condition.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Answered owner animal health questions and advised on best care practices.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Assisted senior staff with blood analyses and physical assessments.
- Collected patient biopsies and blood samples for laboratory analysis.
- Prepared and administered diets and feedings according to instructions.
- Assisted veterinarians with euthanasia of animals.
- Educated clients on post-surgical care and nutrition.
- Collected and processed samples for laboratory testing.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Observed animals for signs of distress or illness.
- Monitored vital signs and provided nursing care for animals.
Dairy Worker
WKU Smart Holstein Lab
01.2023 - 05.2023
- Milked up to 60 cows using milking machinery.
- Kept stock healthy with adequate food, water and open space.
- Attended promptly to needs of sick cows to maintain health of livestock.
- Maintained farm equipment and vehicles.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Kennel Technician
East Memphis Pet Hospital & Resort
08.2021 - 10.2021
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Kept animals clean and free of contaminants to promote optimal health.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Followed pet care instructions for dietary needs and medication regimens.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Yard Switcher
FedEx Ground
08.2019 - 08.2021
- Placed forklifts under units, pallets and products for transportation to designated areas.
- Operated yard truck to move empty and loaded trailers safely throughout yard.
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Informed supervisor and shipping lead about shipping concerns to avoid backups.
- Increased storage capacity of distribution center with planned loading strategies to increase output with cross-docking.
- Loaded trailers to support government regulations for volume, weight and transportation safety.
Cashier
Popeyes® Louisana Kitchen
05.2018 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash and card to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Lifted up to 50 pounds at once and used forklift to move heavier loads
Education
Bachelor of Science - Agriculture Emphasis in Animal Science & Pre-Vet
Western Kentucky University
Bowling Green, KY12.2024
Bachelor of Science - Biology Pre-Medical
Bethel University
McKenzie, TN12.2024
No Degree - Dual Credit Study
University of Memphis
Memphis, TN08.2019
High School Diploma -
Power Center Academy High School
Memphis, TN05.2019
Skills
- Leadership
- Team Contribution
- Customer Interaction
- Status Updates
- Item Replenishment
- Guest Inquiries
- Product Knowledge
- Customer Needs Assessments
Timeline
Cashier
Bath & Body Works
09.2023 - Current
Material Handler
FedEx Express
05.2023 - Current
Dairy Worker
WKU Smart Holstein Lab
01.2023 - 05.2023
Veterinary Assistant
Southwind Animal Hospital
10.2021 - Current
Kennel Technician
East Memphis Pet Hospital & Resort
08.2021 - 10.2021
Yard Switcher
FedEx Ground
08.2019 - 08.2021
Cashier
Popeyes® Louisana Kitchen
05.2018 - 08.2018
Bachelor of Science - Agriculture Emphasis in Animal Science & Pre-Vet
Western Kentucky University
Bachelor of Science - Biology Pre-Medical
Bethel University
No Degree - Dual Credit Study
University of Memphis
High School Diploma -
Power Center Academy High School
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