Lauryn Fleming
Summary
Self-starting, detailed, and safety-oriented pharmacy team member with a knack and passion for problem-solving and streamlining functional processes. Solid experience in assisting pharmacists with preparing prescriptions and meeting customer needs. Seeking opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Production Assistant
Nuts-O-What
08.2023 - Current
- Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
- Contributed to business development initiatives such as marketing campaigns and promotional events that attracted new clients.
- Monitored inventory levels, ensuring adequate stock of essential items for uninterrupted workflow.
Assistant Director
Kaua’i Community Science Center Non-Profit
08.2023 - 11.2023
- Expedited decision-making processes for time-sensitive matters by providing the director with well-researched data and pertinent information.
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Supported the successful execution of projects by tracking progress, maintaining clear documentation, and reporting updates to the director.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Reduced workload for the director by taking on additional responsibilities such as drafting correspondence, creating presentations, and preparing briefing materials.
- Managed client relationships on behalf of the director by promptly addressing inquiries, resolving issues, and maintaining open lines of communication for long-term satisfaction.
Lead Certified Pharmacy Technician
University Of Missouri System
01.2020 - 01.2023
- Adhered to all Pharmacy Department policies and standard operating procedures.
- Ordered pharmaceuticals and supplies for hospital pharmacy and kept tabs on inventory levels.
- Supported pharmacists in compounding custom medications according to individual patient needs.
- Fostered strong relationships with local healthcare providers, promoting collaboration for optimal patient outcomes.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Worked closely with team members to deliver project requirements, develop solutions and maximize performance.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Developed systems and processes to limit program liabilities and audits.
- Evaluated and implemented cost savings opportunities.
- Utilized reports to increase revenue and improve compliance.
- Ensured accuracy of complete prescription information and conferred with clinicians to resolve discrepancies.
- Assisted referring clinicians with medication information, pharmacy services or other departmental connections.
Teaching Assistant
The University Of Missouri
12.2018 - 05.2019
- Assisted Instructors in the Department of Chemistry for an undergraduate course.
- Prepared lessons and taught a class of thirty students for a one-hour lecture.
- Supervised three-hour laboratory experiments one day per week.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Maintained laboratory safety by demonstrating equipment and techniques.
- Handled class records for attendance, assignment grades and course participation scores.
- Adhered to University standards and guidelines and attended department meetings.
- Received a student evaluation score of 4.89 out of 5 at the end of the semester.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
Pharmacy Technician
Hy-Vee Pharmacy
01.2018 - 05.2019
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
Education
Bachelor of Science - Biological Sciences
University of Missouri
Columbia, Missouri05.2019
Skills
- Pharmacy operations
- Product procurement
- Pharmacology knowledge
- Working collaboratively
- Data entry
- Microsoft Office
- Customer service
- Drug inventory management
- Drug utilization review
- Regulatory Compliance
- Workflow optimization
- Problem-solving skills
Timeline
Production Assistant
Nuts-O-What
08.2023 - Current
Assistant Director
Kaua’i Community Science Center Non-Profit
08.2023 - 11.2023
Lead Certified Pharmacy Technician
University Of Missouri System
01.2020 - 01.2023
Teaching Assistant
The University Of Missouri
12.2018 - 05.2019
Pharmacy Technician
Hy-Vee Pharmacy
01.2018 - 05.2019
Bachelor of Science - Biological Sciences
University of Missouri
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