Lauryn Gedeon
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Walgreens
11.2020 - 06.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Camp Counselor
Camp West Woods
06.2022 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Work Study Student
Curry College
08.2022 - Current
- Collaborated with staff members to guarantee students received best possible customer service.
- Collected and distributed information between coaches involved in current games to maintain fair gameplay and identify any conflicts.
- Maintained paper score tabulations for permanent league records.
- Narrated game over public address system, adding personal commentary to increase audience interest.
Education
Bachelor of Science - Nursing
Curry College
Milton05.2026
High School Diploma -
Holbrook Middle High School
Holbrook06.2022
Skills
- Computer Skills
- Compiling Data
- Emergency Response
- Child Supervision
- Activity Planning
- Parental Communication
- Enforcing Rules
- Safety Guidelines
- Conflict Resolution and Mediation
- Customer Support
- Multitasking
- Decision Making
Certification
- BLS Certified (CPR and AED) 7/2023 - 7/2025
- CNA Certified
Additional Information
I am a sophomore Nursing Major attending Curry College. I am mostly looking for per diem positions but if part time is all that is offered I will take it. I'd like to have a job that I can work at for Winter break (December-January) and for the Summer time (May-August). My hope is that I find a per diem position that way I can choose to work throughout the school year too if need be.
Timeline
Work Study Student
Curry College
08.2022 - Current
Camp Counselor
Camp West Woods
06.2022 - 08.2023
Customer Service Associate
Walgreens
11.2020 - 06.2021
Bachelor of Science - Nursing
Curry College
High School Diploma -
Holbrook Middle High School
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