Summary
Overview
Work History
Education
Skills
ADDITIONAL EXPERIENCE
Timeline
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LAURYN H. WAITS

Livingston,USA

Summary

Dynamic and results-driven banking professional with extensive expertise in loan servicing, operations management, and collateral oversight. Proven ability to lead and develop high performing teams, streamline complex processes and policy development. Adept at collaborating across departments to implement innovative solutions and enhance operational efficiency, contributing to robust compliance and exceptional customer service. Recognized for professional excellence, leadership, and commitment to continuous improvement, and professional development.

Overview

3
3
years of professional experience

Work History

Vice President/Collateral Department Manager

First Guaranty Bank
07.2024 - 02.2025
  • Built and scaled the Collateral department, which included hiring, training, and managing the employees.
  • Created and maintained monthly and yearly reports for the department, finance department, bank’s executive management, auditors, and the FDIC.
  • Oversaw all projects within the department.
  • Performed analysis for department budget, conducted department quality control, and oversaw ten (10) vendor relationships.
  • Preformed escrow insurance and tax disbursements, yearly escrow analysis, insurance claims, and insurance/tax monitoring and tracking for mortgage and commercial loans.
  • Reviewed loan and collateral documentation for accuracy and monitored collateral for proper lien position and loan exceptions for the mortgage, consumer, & commercial loans.
  • Oversaw all collateral tracking and collateral releases for the bank’s loan portfolio.
  • Completed and oversaw general ledger reconciliation for twenty-five (25) accounts.
  • Collaborated with various departments to drive implementation of innovative systems and processes.
  • Led initiatives such as: becoming 75% paperless for loan documents and streamlining collateral processes, oversaw the banks loan imaging system, and remaining paper files.
  • Developed and refined policies and procedures for department and the bank.
  • Championed the development and implementation of policies and systems actively participating in bank committees.

Vice President/Loan Operations Manager

First Guaranty Bank
03.2022 - 07.2024
  • Managed and restructured the Loan Operations Department. This team consisted of fifty (50) employees, ten (10) supervisors, and one (1) assistant manager. This includes remote teams.
  • Restructured loan processing team and created regional processors to streamline and expedite the loans in this state of the workflow. In the highest volume region, we went from thirteen (13) day processing timeline to as low as three (3) days.
  • Monitored and disbursed construction proceeds for residential and commercial based off inspection reports.
  • Maintained the bank’s loan portfolio loan records for imaging and filing.
  • Preformed escrow insurance and tax disbursements, yearly escrow analysis, insurance claims, and insurance/tax monitoring and tracking.
  • Completed all pre-closing insurance reviews to determine the adequate amount of insurance coverage needed for hazard, flood, auto, and equipment insurance needed.
  • Completed and oversaw general ledger reconciliation for twenty-five (25) accounts.
  • Created and maintained monthly and yearly reports for the department, finance department, bank’s executive management, auditors, and the FDIC.
  • Reviewed loan and collateral documentation for accuracy and monitored collateral for proper lien position, loan exceptions, and clearing loan exceptions for the bank’s loan portfolio.
  • Oversaw all collateral tracking and collateral releases for the bank’s loan portfolio.
  • Managed all aspects of loan servicing for the bank’s loan portfolio. Including but not limited to, payments, credit reporting, loan draws, and booking all loans.
  • Completed bank wide procedural enhancements to optimize loan origination, booking, servicing and post-closed loan processes.
  • Collaborated with various departments to drive implementation of innovative systems and processes.
  • Championed the development and implementation of policies and systems actively participating in bank committees.
  • Oversaw all projects within the department.
  • Performed analysis for department budget, conducted department quality control, and oversaw fifteen (15) vendor relationships.

Education

Bachelor of Science - Louisiana Banking Association Leadership Program

LSU Graduate School of Banking, Louisiana State University
Baton Rouge, LA
01.2022

Bachelor of Arts - Business Management

Southeastern Louisiana University
Hammond, LA
01.2005

High School Diploma - undefined

Doyle High School
Livingston, LA
01.2002

Skills

  • Operations Leadership
  • Project & Vendor Management
  • Accounting Reconciliation
  • Systems Integration & Conversion
  • Compliance & Quality Control
  • Policy & Procedure Development
  • Leadership & Strategic Planning
  • Team Development & Training

ADDITIONAL EXPERIENCE

  • Injury Claims Specialist, Progressive Insurance Company
  • Commercial Loan Assistant, First Guaranty Bank

Timeline

Vice President/Collateral Department Manager

First Guaranty Bank
07.2024 - 02.2025

Vice President/Loan Operations Manager

First Guaranty Bank
03.2022 - 07.2024

Bachelor of Arts - Business Management

Southeastern Louisiana University

High School Diploma - undefined

Doyle High School

Bachelor of Science - Louisiana Banking Association Leadership Program

LSU Graduate School of Banking, Louisiana State University

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