Lauryn Klosterman
Wilmington,NC
Summary
Reliable and upbeat sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Alchemy & Aura
2023.10 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Customer Service Associate
Apple Annies Bake Shop
2022.05 - 2023.09
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained a high level of product knowledge, providing accurate information to customers.
Assembly Worker
MusicMedic
2021.06 - 2022.05
- Followed detailed assembly instructions, processes and procedures.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
Seasonal Worker
Costco
2020.11 - 2021.02
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Assistant Manager
Spirit Halloween
2020.07 - 2020.11
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Rotated merchandise and displays to feature new products and promotions.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Education
High School Diploma -
Clayton High School
Clayton, NC06.2018
Skills
- Conscientious and Detail-Oriented
- Integrity and Dependability
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Outgoing Personality
Timeline
Retail Sales Associate
Alchemy & Aura
2023.10 - Current
Customer Service Associate
Apple Annies Bake Shop
2022.05 - 2023.09
Assembly Worker
MusicMedic
2021.06 - 2022.05
Seasonal Worker
Costco
2020.11 - 2021.02
Assistant Manager
Spirit Halloween
2020.07 - 2020.11
High School Diploma -
Clayton High School
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