Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

LAURYN PADRON

Hillsdale,NJ

Summary

Experienced Office manager with a commendable staff retention rate, showcasing adept leadership abilities and a history of successful project and workflow implementations. Known for a strong work ethic and a talent for problem-solving. I excel in being the go-to person for resolving challenges efficiently.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Manager, Cardiac Surgery/Structural Heart

Englewood Health
08.2020 - Current
  • Successfully leading a diverse team of 30+ staff members, including administrative staff and mid-level providers, fostering collaboration and productivity
  • Monthly data retrieval and input processes; observing for trends
  • Effectively and frequently works with C-Suite executives, COO, and senior leadership to align strategic initiates and drive organizational success
  • Enhanced communication within office by implementing digital messaging platform.
  • Program outreach and education to potential and current referring practices
  • Collaborated closely with IT and Data & Analytics teams to develop a TAVR and LAAO dashboard for real-time tracking of outcomes
  • Orchestrated and obtained initial Transcatheter Valve Certification for Structural Heart Program; recertification 01/2025; 3-Star Program
  • Works closely with third party vendors to implement workflows and new services

Office Supervisor/Certified Medical Assistant

Valley Medical Group
04.2012 - 08.2020
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Maintaining office equipment & arranging repairs or replacements
  • Complete physician credentialing and license renewal
  • Monitored and evaluated personnel performance to complete annual reviews or address productivity concerns.
  • Correlation and control studies to meet state requirements thru AAFP
  • Patient in-takes, phlebotomy, EKG, vitals, PT/INR monitoring, placement of Holter monitors, assist in Nuclear/Exercise Stress Tests.

Certified Medical Assistant/Receptionist

Advanced Pediatric Group
03.2012 - 10.2012

Certified Medical Assistant/Surgical Coordinator

Kayal Orthopedic Center, P.C.
06.2011 - 03.2012

Certified Medical Assistant/Receptionist

Summit Pediatrics
07.2008 - 06.2011

Education

Bachelor of Science - Health Management

University of Phoenix
Phoenix, AZ
10.2024

Medical Assistant -

Eastwick College, Inc.
Ramsey, New Jersey
06.2008

High School Diploma -

Bergenfield High School
Bergenfield, New Jersey
06.2007

Skills

  • Data Entry
  • Human Resources
  • Developing Protocols
  • Workflow Optimization
  • Workflow Planning
  • MS Office
  • EPIC
  • Athena
  • Onboarding and Orientation
  • Performance reviewing
  • Scheduling and calendar management

Accomplishments

  • Planned and coordinated Zio Monitor project for TAVR and Stroke programs.
  • Achieved 25% increase in DRG coding by modifying TAVR Discharge summary to capture accurate patient acuity.
  • Successfully completed Emerging Leaders Program as a top performer for managing difficult employees.
  • Used Teams to develop a patient tracking system for Cardiac Surgery and Structural Heart patients.

Certification

CMA- Certified Medical Assistant

Timeline

Office Manager, Cardiac Surgery/Structural Heart

Englewood Health
08.2020 - Current

Office Supervisor/Certified Medical Assistant

Valley Medical Group
04.2012 - 08.2020

Certified Medical Assistant/Receptionist

Advanced Pediatric Group
03.2012 - 10.2012

Certified Medical Assistant/Surgical Coordinator

Kayal Orthopedic Center, P.C.
06.2011 - 03.2012

Certified Medical Assistant/Receptionist

Summit Pediatrics
07.2008 - 06.2011

Bachelor of Science - Health Management

University of Phoenix

Medical Assistant -

Eastwick College, Inc.

High School Diploma -

Bergenfield High School

CMA- Certified Medical Assistant

LAURYN PADRON