Lauryn Powell
Albany,GA
Summary
As a recent college graduate having obtained a degree in Sociology, I am now well-equipped to enter a working environment that will allow the opportunity to exemplify strong communication, organizational, and team building skills. This educational background will allow for effective collaborations promoting social and emotional relationships with stakeholders.
Overview
4
4
years of professional experience
Work History
Hostess/ Server
Longhorn Steakhouse
Albany, GA
08.2018 - Current
- Greeted and seated guests with care, taking into account their preferences as well as the needs of the restaurant.
- Was frequently complimented by customers for going above and beyond my normal responsibilities.
- Addressed guest concerns and issues, taking steps to resolve issues and boost customer satisfaction.
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers.
- Performed all duties connected with breakdown of service and cleaning tasks.
Cashier
Publix
Lithonia , Ga
03.2018 - 06.2018
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Greeted customers with a smile and offered prompt and dedicated assistance.
- Answered questions about store policies and concerns to support positive customer experiences
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Sociology
Albany State University
Albany, GA05.2022
High School Diploma -
Stephenson High School
Stone Mountain, GA05.2017
Skills
- Time Management Skills
- Interpersonal/Communication Skills
- Hospitality service expertise
- Problem resolution
Accomplishments
Named “Employee of the Month” in [August, 2021].
References
Jaqueline Neal
Scholarship Coordinator Director
404-667-6305
Bridgette McClammey
School Counselor
678- 873-3580
Tonya Slaton
Keller Williams Realty
678-485-6955
Timeline
Hostess/ Server
Longhorn Steakhouse
08.2018 - Current
Cashier
Publix
03.2018 - 06.2018
Bachelor of Arts - Sociology
Albany State University
High School Diploma -
Stephenson High School
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