Lauryn Roberson
Oak Park,MI
Summary
Dynamic and results-oriented professional with extensive experience in customer service and retail operations, notably with Marshalls. Excelled in product restocking, retail merchandising, and executing sales transactions with high accuracy. Demonstrated exceptional time management skills and a proven ability to enhance customer satisfaction and loyalty. Achieved significant improvements in customer engagement through effective communication and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Cashier
McDonald's
11.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Marshalls
05.2024 - 11.2024
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Summer School Teacher
Center for Black Literature
06.2022 - 08.2024
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Enforced rules and instructions to maintain discipline.
- Prepared reports and maintained administrative records.
Education
None -
University High School
Ferndale, MI05.2025
Skills
- Product restocking
- Retail merchandising
- Time management skills
- Sales transactions
Timeline
Cashier
Marshalls
05.2024 - 11.2024
Cashier
McDonald's
11.2022 - Current
Summer School Teacher
Center for Black Literature
06.2022 - 08.2024
None -
University High School
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