LAURYN SUMWALT
West Salem
Summary
Dynamic Massage Therapist dedicated to enhancing client wellbeing through therapeutic techniques. Proficient in Swedish and deep tissue massage, with a strong commitment to fostering a relaxing environment and ensuring client satisfaction. Skilled in advanced communication and attentive listening, effectively tailoring sessions to individual needs and preferences. Continuously pursuing knowledge of the latest massage styles to provide exceptional care and promote overall wellness.
Overview
3
3
years of professional experience
Work History
Massage Therapist
River City Chiropractic
08.2025 - Current
- Collaborated directly with Doctors of Chiropractic to develop and implement tailored treatment plans for patients with musculoskeletal conditions.
- Managed patient scheduling and flow to optimize clinic efficiency, ensuring timely coordination between chiropractic adjustments and massage therapy sessions.
- Accurately utilized medical terminology to document patient progress, SOAP notes, and treatment summaries for insurance and regulatory compliance.
- Assisted with basic patient intake and billing procedures, ensuring correct documentation for insurance submission and adherence to CPT coding standards.
Massage Therapist
Metropolitan Salon & Spa
04.2025 - 09.2025
- Provided customized relaxation and therapeutic massage sessions (e.g., Swedish, deep tissue) to a diverse clientele in a high-end spa environment.
- Conducted thorough client consultations to understand specific needs, preferences, and medical history, ensuring a tailored and safe treatment plan.
- Maintained the highest standards of spa cleanliness and sanitation, ensuring treatment rooms and equipment were prepared and welcoming for each guest.
- Effectively educated clients on post-treatment care, recommending retail products and scheduling future appointments to support ongoing wellness goals.
Customer Service
Kwik Trip
08.2022 - 04.2025
- Provided a friendly and welcoming experience to customers.
- Worked with a diverse group of customers and colleagues in a professional manner.
- Answered customer inquiries accurately and provided helpful product recommendations.
- Worked effectively as part of a team to maximize sales and customer satisfaction.
- Demonstrated excellent communication and interpersonal skills when dealing with customers.
- Restocked and organized store shelves in an efficient manner.
- Ensured store safety by monitoring customer activity and enforcing store policies.
Education
Therapeutic Massage -
Salon Professional Academy
La Crosse03.2025
High School Diploma -
Richland Center Highschool
Richland Center06.2024
Skills
- Clinical & Technical Massage: Therapeutic Massage, Deep Tissue Massage, Swedish Massage, Myofascial Release, SOAP Charting, Kinesiology
- Professional & Client Care: Customer Service Skills, Listening Skills, Client Consultation, Retail Sales, Infection Control
- Administrative & Workplace: Teamwork Skills, Fast Learner, Adaptability, Motivated Attitude, Social Media Platforms, Scheduling & Booking Software, Clinic Workflow Management
Timeline
Massage Therapist
River City Chiropractic
08.2025 - Current
Massage Therapist
Metropolitan Salon & Spa
04.2025 - 09.2025
Customer Service
Kwik Trip
08.2022 - 04.2025
Therapeutic Massage -
Salon Professional Academy
High School Diploma -
Richland Center Highschool