Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Word Processor
Krugliak, Wilkins, Griffiths & Dougherty
09.2023 - Current
Scanned and printed files and paperwork, when needed.
Prepared data by compiling and sorting information.
Entered data into databases in alphabetic and numerical order.
Verified data entered into database by reviewing, correcting and deleting data.
Typed official correspondence and reports from handwritten notes and other information sources.
Organized and prioritized proofreading, spell checking, document filing and data entry.
Security Officer
Aultman Hospital
11.2021 - 09.2023
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
Received emergency and non-emergency calls to dispatch security service and medical assistance.
Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Direct Support Specialist
Mayle Homes INC
04.2020 - 10.2021
Supervised daily activities and provided assistance to staff.
Led patient or group recreational activities for enhanced patient outcomes.
Assisted disabled clients to support independence and well-being.
Developed rapport to create safe and trusting environment for care.
Maintained clean, safe, and well-organized patient environment.
Valet Parking Attendant
Aultman Hospital
10.2017 - 04.2020
Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
Answered general questions about parking fees, facilities, and directions.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Bachelor Of Arts - Criminology And Justice Studies
Kent State University
Kent, OH
Skills
Conflict Resolution Techniques
Criminal Law Knowledge
File and Records Management
Report Writing
Crisis Situations
First Aid and CPR Certified
Verbal and Written Communication
Law Enforcement Contact
Critical Thinking
Organizational Standards
Volunteer and Community Work
Member of YSTARK! Young Professionals Engaged in Stark County since 2017
Volunteer at Crisis Text Line (crisistextline.org)
- Received Victim Advocacy Training for this role
Ambassador for the KSU Women’s Center
Social Media Volunteer for Take Back the Night Foundation
Timeline
Word Processor
Krugliak, Wilkins, Griffiths & Dougherty
09.2023 - Current
Security Officer
Aultman Hospital
11.2021 - 09.2023
Direct Support Specialist
Mayle Homes INC
04.2020 - 10.2021
Valet Parking Attendant
Aultman Hospital
10.2017 - 04.2020
Bachelor Of Arts - Criminology And Justice Studies
Kent State University
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