Lauryn Wilson
Lakeland,FL
Summary
Goal-oriented individual with a relentless drive to surpass expectations, maintain a positive attitude, and leverage unique skills to achieve growth. Committed to delivering exceptional results and continuously seeking opportunities for professional development.
Overview
11
11
years of professional experience
Work History
Sales Retention Representative
Spectrum
11.2022 - Current
- Find solutions to maintain and grow existing relationships with residential customers who request to downgrade or disconnect their Spectrum services.
Brow Arch Expert
Ulta Beauty
01.2019 - 01.2022
- Achieving personal and daily sales goals
- Maintaining State Board compliant areas along with record keeping
- Providing excellent customer service
- Maintaining relationships with colleagues to promote teamwork and a high level of customer service
- Accurately follow company time and policy procedures.
Administrative Assistant/Receptionist
Bright Imaginations Kiddie College
01.2017 - 01.2019
- Assisting with updating information, collecting state mandated documents
- Assisting with inbound call volume when it is at peak during the day
- Performed various amount of office duties such as: faxing, placing calls, collecting documents and directing tours throughout the facility.
Cashier
Publix
12.2013 - 01.2017
- Completed sales transaction by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners
- Greet customers entering establishments in a courteous and professional manner
- Answer customers' questions and provide information on procedures or policies
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans
- Exceeding seasonal sales quotas
- Provided high level customer service.
Education
High School Diploma -
Poinciana High School
05.2015
Skills
- Skilled Collaborator
- Solutions Oriented Professional
- Effective Cross Functional Communicator
- Rapid & Adaptive
- Excellent Organizational Skills
Timeline
Sales Retention Representative
Spectrum
11.2022 - Current
Brow Arch Expert
Ulta Beauty
01.2019 - 01.2022
Administrative Assistant/Receptionist
Bright Imaginations Kiddie College
01.2017 - 01.2019
Cashier
Publix
12.2013 - 01.2017
High School Diploma -
Poinciana High School
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