Mayra Munoz
Salem,OR
Summary
Dynamic professional with a proven track record at Macys Department Store, enhancing sales revenue through exceptional customer service and active listening. Skilled in time management and adept at assisting Spanish-speaking customers, I excel in fast-paced environments, demonstrating a goal-oriented approach and collaborative skills. Achieved significant customer satisfaction by resolving complex issues efficiently.
Overview
7
7
years of professional experience
Work History
Customer Service Sales Representative
Macys Department Store
10.2022 - Current
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
Office Assistant
Azteca Tree Services
08.2021 - 10.2022
Production Worker
Willamette Valley
06.2018 - 08.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Education
Highschool -
Oregon Virtual Academy
North Bend, ORSkills
- Customer service
- Time management
- Active listening
- Goal oriented
- Assist Spanish speaking customers
- Skilled collaborator
- Rapid and Adaptive
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Sales Representative
Macys Department Store
10.2022 - Current
Office Assistant
Azteca Tree Services
08.2021 - 10.2022
Production Worker
Willamette Valley
06.2018 - 08.2021
Highschool -
Oregon Virtual Academy
Similar Profiles
Debra ReynoldsDebra Reynolds
Seasonal Sales Associate at Macys Department StoreSeasonal Sales Associate at Macys Department Store
Farhiya OmarFarhiya Omar
Retail Sales Associate at Macys Department StoreRetail Sales Associate at Macys Department Store
Lorena EnriquezLorena Enriquez
Sale Associate at Macys Department StoreSale Associate at Macys Department Store
Salimata SankaraSalimata Sankara
Sales Associate at Macys Department StoreSales Associate at Macys Department Store
Ronaldo SalcedoRonaldo Salcedo
Grader at Frank Lumber Co.Grader at Frank Lumber Co.