Results-driven Assistant Manager with expertise in employee training, compliance management, and performance evaluation. Committed to enhancing operational efficiency and maintaining high-quality standards.
Overview
9
9
years of professional experience
Work History
Assistant Manager
BioLife Plasma Services
Bakersfield , CA
08.2023 - 10.2025
Oversee equipment maintenance, ensure operational readiness, and maintain facility cleanliness.
Safeguard product storage equipment, prepare shipments, and manage unsuitable products.
Assist with internal and external inspections/ audits.
Act as a Designated Trainer, conducting on-the-job and certification training
Manage scheduling, time card tracking, and staff meetings
Learned a lot of knowledge relating to CA HR specifics surrounding employee relations, accommodations and disabilities.
Assistant Manager of Operations
BioLife Plasma Services
Egg Harbor, NJ
06.2023 - 08.2024
Maintained compliance with federal, state, and local regulations to ensure high production, safety, and quality standards
Participated in recruitment activities such as scanning through applicants, interviewing candidates, assisting the training department with NEOs (New Employee Orientation)
Conducted regular performance reviews for all staff members, which included regular one-on-ones, and career development plans with tracked, measurable goals.
Implemented process changes based on analysis results to optimize efficiency. Tracking metrics and QPIs (Quality Performance Indicators) through Power BI to gauge employee and center efficiency relating to center cost, production speed, trending errors, or improvements to make noticeable changes for the business.
Manager Trainee
Biolife Plasma Services
Travel position, CA, TX, IN, MI, NV, NJ
10.2022 - 06.2023
Learned the specifics of operational Management relating to BioLife Plasma Services as a company and, state/county specifics.
During my time in the Management Trainee program, I visited multiple centers where I had opportunities to implement process change, train staff, and truly integrate as a trusted member of Management.
In my time spent in the MT program, I had performed over 2,000 VPs that were within company goal, along with several DC, Screenings and bottle processings.
SPCT, APCT
Biolife Plasma Services
Vista, CA
08.2021 - 10.2022
Started as an SPCT (wave one) training to open the Vista, CA BioLife. I traveled to Las Vegas for three months prior where I learned the ins and outs of Plasma Center production
Set in-stalls, VPs, DCs, Critical alarms, reaction management, section management, screening (donor vitals), crisis management due to natural disaster, building fires or an armed donor.
APCT (promotion from SPCT) I learned how to operate every area of production in a fast paced manner while not sacrificing quality or diversion of SOPs.
Medications Manager
Cadence of Poway
Poway, California
04.2019 - 08.2021
Managed medication inventory to ensure adequate supply and minimize waste.
Processed prescription orders efficiently, ensuring accuracy and compliance with regulations.
Monitored adverse drug reactions reported by patients and documented findings.
Maintained comprehensive medication records to support continuity of care.
Reviewed medication orders for accuracy and appropriateness based on patient conditions.
Participated in quality assurance initiatives to enhance medication safety.
Provided training for staff on medication management best practices.
Personal In-Home Caregiver
Residents' family
Encinitas, California
01.2017 - 02.2019
Administered medications to clients on schedule following prescription instructions.
Helped clients stay happy and healthy by providing mental and emotional support.
Performed light housework, handled cleaning duties and ran loads of laundry.
Assisted clients with daily personal care activities.
Prepared and served meals to meet dietary needs and instructions.
Recorded and reported changes in client health or behavior.
Initiate emergency response when necessary using proper protocol.
Assist with mobility issues by providing transfers from bed to wheelchair or other devices as needed.
Respond promptly to requests from clients for assistance with personal care needs or other activities related to daily living.
Communicate effectively with family members regarding any changes or concerns about the client's health status or wellbeing.
Improved patient outlook and daily living through compassionate care.