Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Software
Timeline
Hi, I’m

Lautorie Dawson

Deli Manager
Forest Park,GA

Summary

Dynamic and results-driven professional with extensive experience at Sprouts Farmers Market Inc. Proven expertise in food safety and customer service, enhancing satisfaction through exceptional product presentation and effective merchandising strategies. Recognized for reducing food waste and training staff, fostering a collaborative and efficient work environment.

Reliable food service professional, prepared to bring track record of delivering quality customer experiences and maintaining high standards in deli operations. Known for strong team collaboration and adaptability in dynamic environments. Proven skills in food preparation, inventory management, and customer service.

Overview

12
years of professional experience
1
Certification

Work History

Sprouts Farmers Market Inc, Grocery

Senior Deli Clerk
06.2022 - 11.2024

Job overview

  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Enhanced customer satisfaction by providing exceptional service and product knowledge.
  • Contributed to a positive work environment by maintaining open communication with colleagues and management alike.
  • Managed daily cash handling tasks including register reconciliation, deposits, and change requests accurately.
  • Assisted in training new deli clerks, sharing best practices and providing ongoing support.
  • Increased deli sales by creating attractive displays and promoting special items.
  • Reduced food waste by closely monitoring inventory levels and rotating products as needed.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Walmart

Deli Manager
02.2018 - 03.2022

Job overview

  • Managed supply chain functions for deli supplies, ingredients and merchandise.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Collaborated with store management to achieve overall operational goals, contributing to store success.
  • Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.

Marriott Hotel

Front Desk Receptionist
03.2013 - 08.2017

Job overview

  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Greeted visitors warmly, creating positive first impression of organization.

Education

Ensley High School
Birmingham, AL

High School Diploma
05-2003

University Overview

Skills

  • Food safety
  • Sanitation standards
  • Product presentation
  • Merchandising strategies
  • Allergen awareness
  • Supply ordering
  • Deli equipment operation
  • Food preparation techniques
  • Strong work ethic
  • Customer service
  • Honesty and integrity
  • Verbal and written communication

Certification

  • Food Handler Card, Sprouts - 5yrs
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Office

Timeline

Senior Deli Clerk
Sprouts Farmers Market Inc, Grocery
06.2022 - 11.2024
Deli Manager
Walmart
02.2018 - 03.2022
Front Desk Receptionist
Marriott Hotel
03.2013 - 08.2017
Ensley High School
High School Diploma
Lautorie DawsonDeli Manager