Lavante Brown
Orlando,Florida
Summary
Seeking a position where I can apply both skills and experience to contribute to the growth and success of the company. I am passionate about providing excellent customer experiences demonstrating my enthusiasm, flexibility, and commitment to any job I am given.
Friendly Ride Attendant focused on guest safety and positive experiences. Organized and attentive to identify and quickly resolve operational issues and maintain smooth operations. Customer-focused with excellent relationship-building and communication skills.
Self-motivated, experienced in initiating positive outcomes for all guests. Committed to supporting patrons and enticing visitors to enjoy attractions. Dedicated to safety precautions and promoting positive environment.
Overview
4
4
years of professional experience
Work History
Ride Attendant
Universal Studios Resort
08.2022 - Current
- Ensure the proper use of safety practices and procedures while operating attraction in addition to opening and closing procedures. In a friendly and professional manner, discreetly screens guests for ride requirement and special access needs. check ride restraints and lap bars, provide safety instructions, operate control consoles, dispatch vehicles and observe ride monitors to ensure the safe operation of the attraction. Safety evacuate the ride in according to the operating procedures.
- maintain a clean and safe work environment by constantly monitoring the immediate area and surroundings. Responsible for ensuring a neat and organized work area.
- Perform other duties as assigned.
Food and Beverage Attendant
Walt Disney World
12.2021 - 06.2022
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
- Ensured that all food items were properly labeled and stored according to safety regulations.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
Line Cook
Chick-fil-A
08.2020 - 11.2021
- Communicated effectively with other staff members regarding orders and menu changes.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated fryers and grills according to instructions to maintain safety and food quality.
Education
Diploma -
Maynard Evans Maynard Evans High School
Skills
- Teamwork
- Time Management
- Adaptability
- Hands on
- Problem-solving
- Safety awareness
Certification
YMCA Robotics Camp
June 27- July 1, 2016
- Robotics camp combines of hands on building, coding and programming robots, tools such as wire cutter, wrenches, measuring tape and etc.
- troubleshot robotic system problems and identified root cause of issues.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
References
John Usher
John.Usher@UniversalOrlando.com
Jose Canela
Jose.canela@universalorlando.com
Michael Davis
Michael.Davis@Universalorlando.com
Timeline
Ride Attendant
Universal Studios Resort
08.2022 - Current
Food and Beverage Attendant
Walt Disney World
12.2021 - 06.2022
Line Cook
Chick-fil-A
08.2020 - 11.2021
Diploma -
Maynard Evans Maynard Evans High School