Lavay Cole
Los Alamitos,CA
Summary
Seasoned security professional with a proven security track record at multiple security services, adept in incident reporting and relationship building. Spearheaded a team of 9, enhancing client rapport through meticulous security measures and innovative systems. Expert in CCTV surveillance and superior customer service, demonstrating leadership strength and a commitment to safety and efficiency.
Overview
11
11
years of professional experience
Work History
Security Officer
Allied Universal Security Services
DTLA, CA
02.2019 - 12.2021
- Provided H.O.A. (Home Owners Association) services daily which include but are not limited to assisting management with property control flow, data entry, access control, screening calls, and greeting 600+ residents and guests.
- Completed detects around the entire metropolis apartment building
- Maintained high levels of alertness throughout shifts.
- Checked for safety hazards and took corrective action when necessary.
- Confirmed visitor identification prior to granting entry into the building.
- Provided friendly and professional assistance to employees, visitors and customers.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
Lead Security Officer
Allied Universal Security Services
Santa Monica, CA
01.2018 - 12.2018
- Provided friendly and professional assistance to employees, visitors and customers.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Completed detects
Post Commander
Allied Universal Security Services
Century City, CA
12.2016 - 01.2018
- Supervised, staffed, and scheduled 9 new officers to stabilize the company to client rapport which included managing daily operation, work performance, coordinating onsite events with property manager, and assisted with high end resident inquiries and complaints.]
- Successfully implemented an exceptional mailing and package handling system for all residents and employees.
- Prevented critical incidents by observing individuals for abnormalities in behavior.
- Maintained proper security coverage by setting effective schedules and delegating assignments.
- Ensured all personnel were properly trained in their assigned duties.
- Completed facility and ground patrols, monitored access points and checked CCTV footage to support comprehensive security measures.
- Authored and submitted thorough reports detailing daily activities and critical incidents.
Security Officer
Ameriquest Security
Inglewood, CA
10.2015 - 12.2015
- Access control, HOA, and data entry.
- Guarded restricted areas to prevent unauthorized entry.
- Maintained high levels of alertness throughout shifts.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
Security Officer
Kadima Security Services
Los Angeles, CA
04.2011 - 09.2015
- Prepared detailed incident reports when required for review by management team members.
- Conducted regular patrols of property to detect and deter unauthorized access.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Education
High School Diploma -
Gardena Senor High School
Gardena, CA07-2009
Skills
- Incident reporting
- Premises patrol
- Identification verification
- Personnel screening
- Stationary surveillance
- Electronic surveillance
- Relationship building and management
- CCTV surveillance
- General security
- Access control
- Entrance control
- Report writing
- Superior customer service
- Interior and exterior patrol
- Leadership strength
Work Experience Gap
- During this time I went into the electrical field to gain experience and build new skills between the years of 2021-Present.
Timeline
Security Officer
Allied Universal Security Services
02.2019 - 12.2021
Lead Security Officer
Allied Universal Security Services
01.2018 - 12.2018
Post Commander
Allied Universal Security Services
12.2016 - 01.2018
Security Officer
Ameriquest Security
10.2015 - 12.2015
Security Officer
Kadima Security Services
04.2011 - 09.2015
High School Diploma -
Gardena Senor High School
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