Lavell Foster
Petersburg,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Loan Sales Agent
David Allen Capitol Inc.
Richmond, VA
02.2017 - Current
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Updated client account information and records in company databases.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Stayed abreast of lending regulations, industry trends and market rates.
Security Officer
G4S Secure Solutions INC USA
Richmond, VA
04.2010 - Current
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Analyzed and disseminated intelligence information.
- Performed line-watch duties, traffic checkpoint operations, city patrols, transportation checks and other law enforcement duties.
Sales Representative
Central Payment Co. LLC
Richmond, VA
03.2014 - 02.2017
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Created successful strategies to develop and expand customer sales.
Education
Associate of Science - Business Administration And Management
Saint Leo University
Saint Leo, FL01.1999
Associate of Arts - Foodservice Management
Central Texas College
Killeen, TX06.1995
Skills
- Application Review
- Income Evaluation
- Problem-Solving
- Payment Schedule Computation
- Product Education
- Financial History Analysis
- Customer Relations
- Referral Network Development
- Creditworthiness Determination
- Complaint Handling
- Credit History Review
Timeline
Loan Sales Agent
David Allen Capitol Inc.
02.2017 - Current
Sales Representative
Central Payment Co. LLC
03.2014 - 02.2017
Security Officer
G4S Secure Solutions INC USA
04.2010 - Current
Associate of Science - Business Administration And Management
Saint Leo University
Associate of Arts - Foodservice Management
Central Texas College
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