LaVerne Anthony
Lithonia,United States
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
7
7
years of professional experience
Work History
Store Manager
American Car Center
01.2022 - 02.2023
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Managed inbound sales leads and outbound prospecting efforts
- Managed 5 sales representatives, and coached to optimize performance
Finance Manager
Assurance Auto Group
02.2021 - 12.2021
- Created organizational structures to improve accounting and finance functions.
- Worked to resolve credit and finance issues
- Identified new business prospects
- Established credit and financing policies and procedures
- Reviewed and approved laon application in a timely manner
- Processed application loans
- Negotiate finance terms with customers
Fianace Manager
Pars Cars
07.2020 - 02.2021
- Accomplished multiple tasks within established timeframes.
- Reviewed and approved credit application in a timely manner
- Evaluate Contract and loan agreement
- Stack documents submit to vault
- Prepare loan contracts to get bought by lender
Senoir Sales Associate
Dena Motors
02.2020 - 06.2020
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Prepared purchased vehicles and completed final delivery checks.
Senior Sales Associate
US Auto Sales
01.2016 - 02.2020
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Responded to customer enquiries via telephone and email.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
Education
Bachelor of Science -
Colorado Technical University
Colorado Springs, CO06.2012
Skills
- Google Docs
- Microsoft Visual Basic
- Tax Software
- Financial Statements
- ADP Workforce Now
- Store Opening and Closing Procedures
- Staff Training
- Business Management Principles
- Microsoft Office
- Staff Management
- Customer Service
- Product and Service Sales
Timeline
Store Manager
American Car Center
01.2022 - 02.2023
Finance Manager
Assurance Auto Group
02.2021 - 12.2021
Fianace Manager
Pars Cars
07.2020 - 02.2021
Senoir Sales Associate
Dena Motors
02.2020 - 06.2020
Senior Sales Associate
US Auto Sales
01.2016 - 02.2020
Bachelor of Science -
Colorado Technical University
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