Laverne Dunlap

Dedicated and professional individual with a strong background in customer service, time management, and trend tracking. Skilled at troubleshooting problems and developing successful solutions. Excellent verbal and written communicator with a proven ability to cultivate positive relationships and exceed goals. Able to effectively manage demands in fast-paced environments by utilizing slow periods efficiently. Seeking an opportunity to expand skills and contribute to company success. Considered hardworking, ethical, and detail-oriented. As an Insurance Adjuster, honed skills in investigating and analyzing liability concerns related to personal, casualty, or property loss. Proven track record of leveraging excellent negotiation skills to facilitate settlements. Communication skills demonstrated through years of experience interviewing specialists, witnesses, and claimants to compile information. Organized and detail-oriented Investigator dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker who excels at developing innovative solutions to complex problems. Service-oriented Claims Adjuster who applies creative approaches to solving complex problems. Adept at developing profitable and quality-focused processes. Motivated Claims Adjuster specializing in personal, property, and casualty loss and damages, negotiating peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable, brings hands-on law enforcement experience along with exceptional leadership and communication skills. Background includes criminal investigation, insurance fraud, and surveillance. Several years of experience as a detailed Adjuster in corporate insurance claims, with a strong command of claimant information intake processes, records documentation, and fraudulent investigation protocols. Additionally, possess impactful skills in preparing operational reports, presenting various types of information to audiences, and approving claim payouts.