LaVerne Washington
Antioch,CA
Summary
Results-driven individual specializing in mail processing and operational efficiency. Expertise in training new staff and ensuring compliance with safety regulations. Ready to leverage skills to enhance team performance and service quality.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PSE Mail Processing Clerk
United States Postal Servies
Pontiac, MI
09.2022 - 04.2026
- Operated sorting machines to efficiently process mail and packages.
- Ensured accurate delivery by verifying addresses and tracking shipments.
- Collaborated with team members to streamline daily operations and workflows.
- Trained new staff on mail processing protocols and safety regulations.
- Conducted quality checks on outgoing mail to ensure compliance with postal standards.
- Managed inventory of shipping supplies, ensuring availability for daily operations.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
Housekeeping Room Attendant
Cambridge South Rehabilitation & Therapy Center
Southfield, MI
02.2017 - 05.2020
- Maintained cleanliness and organization of resident rooms to promote a healthy environment.
- Implemented efficient cleaning procedures that enhanced overall operational effectiveness.
- Trained new staff on proper cleaning techniques and safety protocols.
- Utilized industrial cleaning equipment to ensure high standards of hygiene throughout the facility.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Food Service Worker
Cedar Point Amusement Park
Sandusky, OH
05.2012 - 11.2016
- Prepared and served food in compliance with health and safety regulations.
- Operated kitchen equipment efficiently to maintain productivity during peak hours.
- Assisted in inventory management, ensuring stock levels met operational demands.
- Trained new staff on food preparation techniques and customer service standards.
Food Runner
Castaway Bay
Sandusky, OH
07.2014 - 10.2016
- Delivered food and beverage orders promptly to guests, ensuring satisfaction and timely service.
- Collaborated with kitchen staff to maintain smooth workflow and efficient order delivery.
- Assisted in training new staff on food handling procedures and service standards.
- Managed inventory of dining supplies, notifying management of low stock levels.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Cashier
Kalahari Waterpark Resorts & Conventions
Sandusky, OH
12.2012 - 10.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of work area to meet health standards.
- Assisted in training new staff on cash handling procedures and customer service protocols.
Education
High School Diploma -
Samuel C. Mumford High School
Detroit, MI06-2012
Skills
- Problem-solving skills
- Accuracy and precision
- Workplace safety
- Work independently
- Labeling and packaging
- Handling and sorting mail
- Mail sorting
- Postal law proficiency
- Shipping processes
- Package handling
- Excellent communication
- Time management
Accomplishments
- Processed and sorted average per day.
Certification
- Certified PSE Mail Processing Clerk & MDO/SDO/ASDO/AMDO Mail Flow Coordinator / Processing Support 2022-2026: United States Postal Service: Michigan Metroplex
Languages
English
Native or Bilingual
Timeline
PSE Mail Processing Clerk
United States Postal Servies
09.2022 - 04.2026
Housekeeping Room Attendant
Cambridge South Rehabilitation & Therapy Center
02.2017 - 05.2020
Food Runner
Castaway Bay
07.2014 - 10.2016
Cashier
Kalahari Waterpark Resorts & Conventions
12.2012 - 10.2016
Food Service Worker
Cedar Point Amusement Park
05.2012 - 11.2016
High School Diploma -
Samuel C. Mumford High School