Lavette Thornton
Houston
Summary
Trustworthy and dedicated Fast Food Cashier with 7 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Outgoing Fast Food Cashier determined to provide best possible service to customers. Operates cash registers and POS systems comfortably. Adaptable and versatile with competency in processing customer orders efficiently and quickly by following all foodservice protocols.
Overview
8
8
years of professional experience
Work History
Cashier
McDonald's Franchise
12.2017 - Current
- Operated cash register for cash, check, and credit card transactions with accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card, and check transactions to complete customer purchases.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
High School Diploma -
Andy Dekaney High School
Houston, TXSkills
- Order taking
- Payment processing
- Cash handling expertise
- Stress tolerance
- Menu recommendations
- Cash handling
- POS system operation
- Friendly and outgoing
- Front of house supply stocking
- Customer service
- Safe food handling
Timeline
Cashier
McDonald's Franchise
12.2017 - Current
High School Diploma -
Andy Dekaney High School
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