Lavinia Rostamloo

Glendale,CA

Skills

Professionalism & Customer Service
Effective Communication
Problem Solving & Adaptability

Multitasking and Flexibility
Bilingual in Armenian and English

Work History

Administrative Assistant / Office Support

Professional Office Solutions

Pasadena, CA

11.2025 - 03.2026

Delivered friendly and professional customer service to clients and visitors
Efficiently answered phone calls and managed email correspondence
Greeted clients and visitors with a welcoming attitude
Scheduled and managed appointments, ensuring optimal calendar organization
Performed accurate data entry and verified insurance information
Maintained physical and digital records through filing, scanning, and organization
Prepared letters, reports, and official documents with attention to detail
Scanned and uploaded all mail and documents for the financial coordinator
Organized and maintained a clean, professional work environment
Supported daily office workflow to ensure smooth and efficient operations

Legal Research Assistant

Justice Law Corporation

Pasadena, CA

02.2023 - 10.2025

Answered incoming calls and transferred calls to attorneys
Conducted investigative research on companies to assess litigation viability, focusing on statute of limitations, prior lawsuits, and company history
Utilize legal research platforms including Lexis, TLOxp, LinkedIn, and CasePortal to gather and verify corporate data
Drafted and distributed newsletters per month to potential class members in California and Washington
Processed and issued drop letters to individuals who fall outside case eligibility

Referral Coordinator

Lawyers For Justice P.C

Glendale, CA

01.2018 - 01.2023

Prioritized referrals by their urgency and addressed them in a timely manner
Sent emails to referral partners such as the attorneys we are referring the client to
Responsible for the documentation and implementation relating to all outgoing and incoming referrals
Tracked referral and lead sources
Worked closely with the intake team to implement growth strategies
Followed up with pending inquiries
Sent clients prewritten & automated rejection letters informing them about their case
Informed, emailed, and kept in contact with lawyers to let them know about cases
Managed case files, ensuring organization and compliance with legal standards.

Administrative Assistant/Front Desk

Glendale Community College

Glendale, CA

01.2014 - 12.2017

Assisted students in registering for upcoming classes and informed them about enrollment related to speech and English as a second language classes.
Assisted students with information about campus information, and verified students for check in and lab assistance
Completed daily duties related to the language lab, completion of filing, assisting students, and supporting students in finding sources, websites and information based on their topic of discussion.
Accompanied students with study, class enrollment, and assisted them with purchasing the correct speech audios, helped students towards improving their research papers, and all other assignments related to English classes.

Litigation Associate

Lawyers for Justice/ Pure Legal, Inc.

Glendale, CA

01.2018 - 01.2023

Research and applying information in the master list; the main information client system spreadsheet
Litigation and company research regarding various companies and franchises
Prepared supporting files based on research about a client's work history related to information on the company name, secretary of state and lawsuits pertained to the company, background research
Supported in helping the team with general research, company research, and new employee training
Completed and finalized newsletters with careful grammar and information in order for it to be sent to the correct address with correct label and address information

Fashion Style Advisor

Calvin Klein

Glendale, CA

01.2016 - 12.2016

Fashion Style Advisor

Justice for Tweens

Glendale, CA

01.2015 - 05.2015

Offered personalized fashion advice based on the customer's preferences.
Suggested complementary pieces (e.g., jacket, shoes, or accessories) to build a full outfit.
Delivered a premium, fashion-forward shopping experience.
Built relationships with returning clients and offered styling tips tailored to them.
Stayed up to date with current collections, fits, fabrics, and Calvin Klein's styling vision.
Explained the brand's key seasonal pieces, new arrivals, or signature items (like underwear, denim, or minimalist dresses).
Assisted with mannequin styling or outfit suggestions for store displays.
Ensured in-store styling aligns with Calvin Klein's global visual standards. Helped meet store sales targets by upselling and cross-selling through styling advice.

Education

Creative Writing Certification -

University of California, Berkeley

Berkeley, CA

Paralegal Certification - Law

California State University Long Beach

Long Beach, CA

Health Science Associates -

Glendale Community College

Glendale, CA

Overview

years of professional experience

6070

years of post-secondary education