Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

LAVOKA DOWNS

Memphis,TN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Tax Examining Technician

Internal Revenue Service, IRS
10.2022 - Current
  • Code forms to be computerized process and correspond with taxpayers and representatives to receive missing information
  • Review completed cases for accuracy and completion
  • Skilled at working independently and collaboratively in team environment.
  • Self-motivated, with strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Material Handler

Carrier
03.2022 - 10.2022
  • Transport inventory items to appropriate locations
  • Operate forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility
  • Keep storage areas organized, clean and secure to fully protect company assets
  • Pack items into appropriate containers for shipments
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Team Leader

Federal Express
10.2006 - 03.2022
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values

Education

Associate of Applied Science - Accounting

DeVry University
Addison, IL
06.2017

High School Diploma -

Westwood High School
Memphis, TN
05.2006

Skills

  • Report Preparation
  • Compliance Review
  • Research
  • Adaptive
  • Work Under Pressure
  • Excellent Communication
  • Teamwork and Collaboration
  • Microsoft Word
  • Excel
  • Complaint Resolutions

Accomplishments

  • Supervised team of 20+ staff members.
  • Achieved meetings through effectively helping with working with individuals that were struggling with work duties

Timeline

Tax Examining Technician

Internal Revenue Service, IRS
10.2022 - Current

Material Handler

Carrier
03.2022 - 10.2022

Team Leader

Federal Express
10.2006 - 03.2022

Associate of Applied Science - Accounting

DeVry University

High School Diploma -

Westwood High School

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