LaVonda Clark
Princeton,USA
Summary
Experienced Pharmacy Technician with over 35 years in workflow optimization and patient confidentiality. Specializes in prescription filling and insurance billing while enhancing team collaboration. Drives improvements in prescription accuracy and efficiency to ensure exceptional patient care. Applies critical thinking and decisiveness in high-pressure environments.
Overview
1
1
Certification
34
34
years of professional experience
Work History
Pharmacy Technician
Ascension RX Home Delivery Pharmacy
Austin, USA
04.2025 - 04.2026
- Facilitated patient medication access through benefit investigation, prior authorization, and financial assistance.
- Performed specialized duties including medication history and Patient Assistance Programs (PAP) as a pharmacy technician.
- Acted as liaison between pharmacy, patients, and health professionals by providing essential information. Communicates with external resources such as retail pharmacies, provider offices, and data exchanges.
- Trained pharmacy technicians on state regulations for training and licensure compliance.
Pharmacy Technician
Cover My Meds
Irving, USA
08.2017 - 06.2024
- Ensured accuracy in data entry into pharmacy computer system while verifying all information prior to dispensing medication.
- Facilitated prescription orders by handling doctor calls and coordinating medication deliveries.
- Organized workflow to ensure timely completion of tasks and meet operational deadlines.
- Trained other pharmacy technicians, abiding by state regulations for training and licensure.
- Clarified dosing or instruction issues by coordinating with prescriber or pharmacist.
- Maintained patient confidentiality when handling records and sensitive data.
Pharmacy Technician
Kroger
Arlington, USA
02.1992 - 04.2016
- Complied with state regulations to maintain safe, clean pharmacy.
- Managed pharmacy inventory by restocking shelves, disposing of expired drugs, and ordering new medications.
- Input patient and prescription information to produce product labels and assist in prescription filling process.
- Addressed customer complaints promptly and effectively, fostering positive relationships with customers.
- Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
- Facilitated processing of claims for third-party prescription services to ensure timely reimbursements.
- Handled claims submissions to facilitate timely payments for third-party prescription services.
Education
GED -
State of Texas
TexasSkills
- Claims Processing
- Prior authorization
- Medication Dispensing
- Patient assistance programs
- HIPAA compliance
- Patient privacy
- Data entry accuracy
- Pharmacy Inventory Control
- Workflow Optimization
- Problem-solving skills
- Teamwork
- Attention to detail
Certification
Licensed Pharmacy Technician, 03/26
Personal Information
Title: Pharmacy Technician
Timeline
Pharmacy Technician
Ascension RX Home Delivery Pharmacy
04.2025 - 04.2026
Pharmacy Technician
Cover My Meds
08.2017 - 06.2024
Pharmacy Technician
Kroger
02.1992 - 04.2016
GED -
State of Texas