Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lavonne Finney

Forest Park,GA

Summary

Experienced supervisor with coordinating and managing dispatch activities to ensure efficient operations. Utilizes strong organizational skills to maintain effective communication and timely delivery schedules. Dedicated to optimizing dispatch processes. Knowledge of team leadership and problem resolution in fast-paced environments.


Overview

8
8
years of professional experience

Work History

Part Time Supervisor

United Parcel Service, UPS
03.2024 - Current


  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Proficient multi-tasker
  • protect operations by keeping information confidential.
  • Served as a subject matter expert on labor law compliance matters related to employee work hours, breaks, and overtime regulations.
  • Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.
  • Developed work schedules for team members to maximize shift coverage.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Site Supervisor/Security Screener

Allied Universal Security Services
05.2023 - 03.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Wrote reports of daily activities, property and equipment damage and unusual occurrences.
  • Utilized chemical swab systems and explosive detection machines to test baggage for explosive materials.
  • Trained new team members on site policies and procedures.

Logistics Associate

UPS
01.2022 - 05.2023
  • Managed paperwork and necessary information required for client shipments
  • Prioritized work based on business demands and freight delivery times
  • Collaborated with warehouse and other entities to coordinate physical movement of products between internal sites
  • Evaluated problematic conditions to resolve issues and optimize service levels
  • Relayed information between drivers and recipients regarding ETA and potential delays
  • Dispatched information to service providers to schedule freight movement
  • Determined response to effectively deal with emergencies, accidents and breakdowns
  • Analyzed client orders and deadlines with available driving personnel to plan and execute assignments
  • Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.

Site Manager

Allied Universal Security Services
08.2016 - 01.2022
  • Monitored worksite personnel to maintain high levels of quality and performance
  • Directed site activities to drive smooth operations and achieve quality assurance metrics
  • Interviewed and hired qualified candidates to fill open staff positions
  • Performed routine audits to maintain inventories, supplies and equipment
  • Complied with operational standards and OSHA regulations
  • Maintained safe operating compliance and verified that operations met best practice standards
  • Maintained payroll data, attendance records and delivered materials to job site on time and in good condition
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
  • Reduced employee and subcontractor turnover rate
  • Motivated and challenged staff to achieve results while offering developmental and educational opportunities.

Education

Sterile Instrument Processing -

Central Georgia Technical College
Macon, GA

Skills

  • Verbal and Written Communication
  • Customer Service
  • Route planning
  • Scheduling proficiency
  • Positive communication skills
  • Workflow streamlining
  • Transportation coordination
  • Attention to detail
  • Tracking of man hours
  • Time management expertise
  • Delegation
  • Proficiency in [software]

Timeline

Part Time Supervisor

United Parcel Service, UPS
03.2024 - Current

Site Supervisor/Security Screener

Allied Universal Security Services
05.2023 - 03.2024

Logistics Associate

UPS
01.2022 - 05.2023

Site Manager

Allied Universal Security Services
08.2016 - 01.2022

Sterile Instrument Processing -

Central Georgia Technical College

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Lavonne Finney