La' Vonne Singletary
Dover,DE
Summary
Dedicated professional with extensive experience in case managing and supervising individuals of various ethnic and socioeconomic background including, children, adolescents and adults. Extensive history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Family & Student Interventionist Supervisor
State Of DE- K/5- Early Intervention Unit
12.2021 - Current
- Manage and motivate 15 employees to be productive and engaged in work
- Implements tracking tools to evaluate success and areas in need of improvement
- Complete required documentation such as yearly performance reviews/plan & disciplinary evaluations.
- Stay abreast of latest changes by reading publications, attending conferences and completing training.
- Accomplish multiple tasks within established timeframes.
- Resolve employee conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-train existing employees to maximize team agility and performance.
- Onboard new employees with training and new hire documentation.
- Recruit, interview and hire employees and implement mentoring program to promote positive feedback and engagement.
- Evaluate employee performance and convey constructive feedback to improve skills.
- Cultivate positive rapport with fellow employees to boost company morale and promote employee retention.
Family & Student Interventionist
State Of Delaware/ K5-Early Intervention Unit
04.2010 - 12.2021
- Manages caseload of 15-20 students and families
- Displays sensitivity to cultural and linguistic needs of clients and families served.
- Active member of PBS, SIT and MTSS teams.
- Builds solid and trusting rapport with children, families and professional staff fostering trust and communication to meet case needs.
- Collaborated with teachers to assess needs, set objectives and discuss strategies.
- Reports child abuse in accordance with legal standards of mandatory reporting laws.
- Offers family crisis intervention to manage conflict and identify peaceful resolutions.
- Prepared variety of different written communications, reports and documents to ensure smooth operations
- Uses critical thinking to break down problems, evaluate solutions and make decisions
Master Family Service Specialist
State Of DE/ Division Of Youth Rehab Services
01.1998 - 04.2010
- Administered case management for youth detained in state's secured juvenile facility.
- Maintained confidential records and documentation in FACTS database.
- Conducted intake interviews and completed assessments to determine treatment needs.
- Maintained records to ensure compliance with American Correctional Association (ACA).
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs. Familiar with juvenile & adult judicial systems.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Education
Master of Science - Public Administration And Services
Wilmington University
New Castle, DEBachelor of Arts - Sociology
Delaware State University
Dover, DESkills
- Training and mentoring
- Team Building
- Excellent verbal and written communication skills
- Crisis Intervention
- Time and priority management
- Ability to delegate
- Ability to manage conflict resolution
- Case management proficiency
Certification
- CAADC- Certified Advanced Alcohol & Drug Counselor
Technical Proficiencies
MS Word, Excel, Outlook, MS PowerPoint and Virtual Platforms
Affiliations
- CASA- Court Appointed Special Advocate/State of Delaware
- Notary Public, State of Delaware
Timeline
Family & Student Interventionist Supervisor
State Of DE- K/5- Early Intervention Unit
12.2021 - Current
Family & Student Interventionist
State Of Delaware/ K5-Early Intervention Unit
04.2010 - 12.2021
Master Family Service Specialist
State Of DE/ Division Of Youth Rehab Services
01.1998 - 04.2010
Master of Science - Public Administration And Services
Wilmington University
Bachelor of Arts - Sociology
Delaware State University
- CAADC- Certified Advanced Alcohol & Drug Counselor
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