Lawana Willis
Crawfordville,FL
Summary
Dynamic administrative professional with extensive experience at Wakulla County, excelling in customer service and data entry. Proven ability to streamline permit processing and enhance document management efficiency. Adept at maintaining organized filing systems while delivering exceptional support to clients and stakeholders. Committed to fostering positive relationships and ensuring compliance with regulations.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
Wakulla County Property Appraiser
Crawfordville, FL
01.2022 - Current
- Customer service answers any and all questions a citizen may have about their property taxes (phone and walk-ins), and fills out any exemption forms for citizens (homestead, widowed, veteran's, etc.).
Data entry (enter permits, key field cards, etc.)
Administrative Assistant
Wakulla County Public Works
Crawfordville, FL
10.2018 - 01.2022
- Customer service answers customers' questions they may have about their road.
- Enter complaints for the Road Department.
- Data entry (upload documents into software)
- Filing (keeping all files in order).
- Order all parts for the Fleet department and office supplies.
Permit Technician II
Wakulla County Building Department
Crawfordville, FL
10.2008 - 10.2018
- Customer service (answer customers' questions in person and on the phone)
- Administrative: intake and issuance of building permits, make deposits, enter and upload data into software, keep files updated (contractors and permits).
Education
GED -
Tallahassee Community College
Crawfordville, FL02-2020
Skills
- Customer service
- Data entry
- File management
- Permit processing
- Document management
- Office administration
About Me
- I have been working in the customer service for about 45 years.
- I am able to handle multiple tasks on a daily basis.
- I am a dependable person who is great at time management.
- I am always eager to learn new skills.
Timeline
Administrative Assistant
Wakulla County Property Appraiser
01.2022 - Current
Administrative Assistant
Wakulla County Public Works
10.2018 - 01.2022
Permit Technician II
Wakulla County Building Department
10.2008 - 10.2018
GED -
Tallahassee Community College
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