Lawanda Harris
Jonesboro,AR
Summary
Dedicated rehabilitation instructor fostering inclusive learning environments through tailored programs. Implemented quality assurance standards to ensure compliance and effectiveness, utilizing data-driven insights to enhance instructional strategies and inspire continuous improvement in student engagement and success.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Care Coordinator
Jonesboro Human Development Center
Jonesboro, AR
10.2023 - Current
- Interpreted and implemented quality assurance standards and procedures to ensure alignment with regulatory requirements.
- Coordinated on-site audit processes to ensure thorough evaluation and adherence to quality standards.
- Assessed audit findings and executed necessary corrective actions.
- Assessed training needs and orchestrated training interventions to uphold quality standards.
- Compiled and analyzed reports to convey results of quality activities.
- Drafted quality assurance policies and procedures to enhance compliance and effectiveness.
- Coordinated care plans for individuals with developmental disabilities.
- Collaborated with healthcare providers to ensure comprehensive service delivery.
- Monitored client progress and documented health updates regularly.
- Assisted families in navigating available support resources and services.
- Maintained accurate client records in accordance with agency policies and procedures.
- Provided crisis intervention services when needed.
Direct Care Professional
Abilities Unlimited Inc
Jonesboro, AR
03.2012 - Current
- Supported clients in developing essential daily living skills, enhancing independence in hygiene, cooking, and laundry management.
- Delivered emotional support and encouragement to clients, fostering resilience and well-being.
- Facilitated collaboration with family members of clients to ensure optimal care delivery.
- Assessed client needs for supplementary resources and coordinated with external agencies to ensure appropriate support.
- Monitored client interactions, identifying and escalating concerns to supervisor for timely resolution.
- Analyzed client behavior and documented changes in condition or attitude.
- Coordinated transportation for clients to medical appointments and activities. to medical appointments and various activities.
- Established a secure environment for clients by enforcing safety procedure policies.
- Assisted with household tasks including light cleaning, meal preparation, and grocery shopping.
Care Coordinator
Jonesboro Human Development Center
Jonesboro, Arkansas
2023 - Current
Residential Care Supervisor
Jonesboro Human Development Center
Jonesboro, AR
07.2021 - 05.2023
- Managed resident supervision throughout the day to ensure a safe and engaging environment.
- Assessed residents' performance to align educational strategies with objectives.
- Implemented strategies to maintain a safe and orderly classroom conducive to effective learning.
- Built relationships with parents to enhance communication regarding residents' progress and well-being.
- Coordinated educational field trips to provide students with experiential learning opportunities outside traditional settings.
- Implemented technology-based learning tools to elevate classroom instruction.
- Collaborated with instructional staff and educational experts to develop and implement comprehensive learning programs.
- Facilitated development and presentation of professional development sessions.
Occupational Therapy Assistance
Jonesboro Human Development Center
Jonesboro, AR
07.2017 - 03.2020
- Help occupational therapy clients by providing rehabilitative services to people with mental, physical, emotional, or developmental impairments.
- Enhanced clients' quality of life by supporting injured workers in regaining motor skills for labor re-entry and teaching individuals with learning disabilities essential life skills for increased independence.
- Executed treatment plans in collaboration with occupational therapist by instructing clients on safe transfer techniques and effective stretching methods.
- Provided rehabilitative services while working under the guidance of a licensed occupational therapist.
- Monitored client activities for accuracy, provided encouragement, and communicated ineffective treatments to occupational therapist for adjustments.
- Verifies client information by interviewing clients, reviewing and recording medical history, confirming purpose of treatment.
- Maintains patient occupational therapy records by recording client's progress for use by the occupational therapist.
Residential Care Supervisor Expert
Jonesboro Human Development Center
Jonesboro, AR
03.2009 - 08.2017
- Provides administrative direction to subordinate staff by developing and establishing short- and long-term program goals and objectives, administering and evaluating project assignments, providing interpretation of laws and policies in the absence of precedents to resolve issues and achieve implementation of project goals and objectives.
- Oversaw development and monitoring of programs and services to ensure adherence to federal regulations.
- Developed and monitored staff, material, and equipment needs for managed programs to support budget formulation and justification.
- Develops and interprets policies and regulations to meet program needs and objectives.
- Conducted investigations of complaints and allegations of abuse and/or neglect, reviewed center administrative problems, and prepared reports of recommended actions for superintendent.
- Reviews and monitors classrooms, living units, and records to assure compliance with state and federal regulations.
- Provided technical assistance to support staff and parents on agency operations and program implementation.
- Represents the agency at community and group meetings, hearings and seminars.
- Performed various tasks to assist team objectives in daily operations.
Education
High School Diploma -
Madison Palmer High School
Marks, MS05-2005
Some College - General Studies/Education
Northwest Community College
Senatobia, MSSkills
- Client assessment
- Time management
- Care planning
- Compliance monitoring
- Quality assurance
- Program evaluation
- Crisis management strategies
- Documentation proficiency
- Communication skills
- Microsoft 365 proficiency
- Supportive learning atmosphere
- Progress evaluations
- Client advocacy
- Problem solving
- HIPAA compliance
- Crisis intervention
Certification
- CPI Certification/Mental Health
- CNA License
- CPR Certification
Languages
English, Full Professional
Timeline
Care Coordinator
Jonesboro Human Development Center
10.2023 - Current
Residential Care Supervisor
Jonesboro Human Development Center
07.2021 - 05.2023
Occupational Therapy Assistance
Jonesboro Human Development Center
07.2017 - 03.2020
Direct Care Professional
Abilities Unlimited Inc
03.2012 - Current
Residential Care Supervisor Expert
Jonesboro Human Development Center
03.2009 - 08.2017
Care Coordinator
Jonesboro Human Development Center
2023 - Current
High School Diploma -
Madison Palmer High School
Some College - General Studies/Education
Northwest Community College