LaWanda Hogue
St Louis City,MO
Summary
Motivated and skilled at meeting customer needs with expert support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Reliable and punctual manager successfully handles fast-paced work. Proven willingness to take on any task to support team and help business succeed. Enterprising managerial experienced in building and leading high-performance teams in all aspects of the business. Optimize cash flow and secure assets with proven strategies. Enhance management controls and decision-making by continuously improving structures and procedures.
Overview
19
19
years of professional experience
Work History
Title Reviewer
PennyMac Financial Services
St Louis, MO
09.2024 - Current
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
- Reduced turnaround time for reviews by effectively prioritizing tasks and managing deadlines.
- Supported continuous improvement initiatives by actively participating in team meetings, trainings, and workshops focused on enhancing reviewer skills and processes.
Vault Manager
Atm Solutions
St. Louis, Mo
06.2019 - 10.2024
- Enhanced team performance by recruiting, hiring and training qualified staff members
- Secured assets, records and securities using clear custody and control procedures
- Reduced outstanding balances by pursuing soft and hard collection strategies
- Enhanced customer satisfaction with fast, knowledgeable service
Money Processing Manager
Brinks Inc
St Louis, Mo
04.2006 - 05.2019
- Developed and implemented plans to improve financial reporting, increasing data efficiency, transparency, and accuracy
- Oversaw internal controls, setting up systems and enforcing policies to keep operations fully compliant with applicable regulations
- Assisted with quarterly and annual budgeting processes by preparing and analyzing financial data
- Approached and solved work problems with initiative and sound judgement
- Helped team handle high-volume work by prioritizing tasks and organizing supplies
Education
Harris Stowe State College
St. Louis, MoSkills
- Cash flow management
- Recruitment and hiring
- Staff training
- Scheduling
- Task prioritization
- Multitasking
- Time management
- Quality assurance
Timeline
Title Reviewer
PennyMac Financial Services
09.2024 - Current
Vault Manager
Atm Solutions
06.2019 - 10.2024
Money Processing Manager
Brinks Inc
04.2006 - 05.2019
Harris Stowe State College