LaWanda Johnson

I work at the bank and also a hosptial

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

• Monitored youth behavior and offered guidance and support for positive change.
• Assisted youth in developing problem-solving and communication skills to support stress management.
• Supervised youth in engaging environment to promote security and safety for all ages.
• Coached youth in conflict resolution skills, reducing incidents of aggression and improving peer relationships.

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Answered calls, took messages, and transferred calls to correct individuals.
• Completed daily cold calling and outreach to build sales pipeline.
• Generated new leads through targeted cold calling efforts, expanding the company''s client base.