LaWanda Lawson
Riviera Beach,FL
Summary
Trained in providing crisis intervention services in addition to routine care and support. Conducts assessments, sets goals and improves patient quality of life with hands-on assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Long Term Care Coordinator
Sunshine HealthCare
Ft. Lauderdale, FL
02.2022 - Current
- Worked with medical teams, patients and families to implement effective treatment plans.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Completed psychosocial evaluations and needs assessments.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Patient Care Associate
Mandala Healing Center
West Palm Beach, FL
09.2021 - Current
- Maintained clean, safe and well-organized patient environment.
- Developed rapport to create safe and trusting environment for care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Updated documentation and reports detailing patient activities, care actions and hospital determinations.
- Monitored progress and documented patient health status changes to keep care team updated.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Documented residents' mental status, sleep and eating patterns in medical record books.
Wraparound Case Manager
Vita Nova
West Palm Beach, FL
01.2021 - 11.2021
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Collaborated with external agencies to meet educational and transitional needs of students.
Wraparound Facilitator
Community Partners
Riviera Beach, FL
10.2019 - 01.2021
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Targeted Adult Case Manager
South County Mental Health
Delray Beach, FL
12.2017 - 10.2019
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Referred families to shelters, legal resources and educational programs.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Vocational Rehabilitation Counselor
South County Mental Health
Delray Beach, FL
09.2016 - 12.2017
- Assisted individuals with addressing disabilities and developing career plans.
- Coordinated community resources and secured referrals.
- Administered preliminary and comprehensive vocational assessments.
- Promoted development of interviewing, resume writing and etiquette skills.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
- Customized vocational exploration activities to identify self-determined rehabilitation needs and goals.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Admissions Coordinator
Lumire Detox Center
Jupiter, FL
11.2015 - 02.2016
- Assisted in patient admission process based on federal and state laws.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Performed document filing, bookkeeping and faxing for busy student admissions office.
- Completed preliminary paperwork for incoming and outgoing patients.
Administrative Assistant
Chrysalis Mental Health Center
Lake Worth, FL
09.2013 - 11.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Handled client correspondence and tracked records to foster office efficiency.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Education
Bachelor of Science - Minstry/Bible
Amridge University
Montgomery, AL06.2010
Skills
- Progress Monitoring
- Community Resource Referral
- Treatment Plan Modification
- Critical Thinking
- Discharge Planning
- Community Health Services
- Client Needs Assessment
- Rehabilitation Planning
- Group Session Facilitation
- Service-Oriented
- Originality and Creativity
Accomplishments
Started on Mental Health & Faith Para-Church non-profit
Certification
CPR
Timeline
Long Term Care Coordinator
Sunshine HealthCare
02.2022 - Current
Patient Care Associate
Mandala Healing Center
09.2021 - Current
Wraparound Case Manager
Vita Nova
01.2021 - 11.2021
Wraparound Facilitator
Community Partners
10.2019 - 01.2021
Targeted Adult Case Manager
South County Mental Health
12.2017 - 10.2019
Vocational Rehabilitation Counselor
South County Mental Health
09.2016 - 12.2017
Admissions Coordinator
Lumire Detox Center
11.2015 - 02.2016
Administrative Assistant
Chrysalis Mental Health Center
09.2013 - 11.2015
Bachelor of Science - Minstry/Bible
Amridge University