Lawanda Lewis
Hazel Park,USA
Summary
Dynamic Operational Analyst Lead with a proven track record at R1 RCM INCOP, enhancing billing processes and improving claim approval rates. Skilled in Excel and adept at fostering collaboration through effective telecommunications. Recognized for innovative solutions that drive team performance and streamline operations in medical billing.
Overview
11
11
years of professional experience
Work History
OPERATIONAL ANALYST LEAD
R1 RCM INCOP
Chicago, Illinois
10.2016 - Current
- Medical Billing Supervisor for direct team onshore and offshore India billing team supervising four hospital clients.
- Performed software modifications to enhance automation capabilities for insurance management.
- Process improvements for billing team, other departments, and follow up to assist with denial and rejection improvement.
MEDICAL BILLING BCBS
HBS
04.2015 - 09.2016
- Executed medical billing and follow-up for BCBS across all states, addressing appeals and improving denial resolution.
- Developed strategies to enhance billing processes, reducing rejections and increasing claim approval rates.
- Maintained consistent workflow to ensure efficiency in operations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of arts - Information Technology
University of Phoenix
Southfield, MI06-2013
Skills
- Data analysis
- Data analysis tools
- Project management software
- Database enhancement
- Excel expertise
- Microsoft Word expertise
- Remote collaboration tools
- Information technology fundamentals
Volunteer Experience
Volunteer at local Detroit Outreach Community Center to assist family with needs for housing, food bank, and skills program.
Timeline
OPERATIONAL ANALYST LEAD
R1 RCM INCOP
10.2016 - Current
MEDICAL BILLING BCBS
HBS
04.2015 - 09.2016
Associate of arts - Information Technology
University of Phoenix