Dynamic Background Investigator IV with active Top Secret Clearance at Peraton Risk Decision Group, adept at conducting complex federal personnel security investigations. Proven ability to analyze sensitive information and exercise independent judgment, ensuring accurate and objective reporting while maintaining strict confidentiality. Recognized for mentoring peers and enhancing investigative standards.
Conducts official inquiries to determine the employment suitability and security clearance eligibility of individuals needing access to sensitive or classified U.S. government information in a risk decision manner through conducting interviews ,obtaining records and creating in depth reports of investigation.
Conducted internal and external background research and records checks in support of Police Department and DCSA investigations. Reviewed, verified, and compiled sensitive law enforcement and investigative records for authorized investigators while maintaining strict confidentiality and accuracy. Responded to records requests from DCSA investigators, law enforcement personnel, and District Attorney’s Office staff, providing relevant documentation to support criminal investigations and prosecutions. Applied sound judgment when handling sensitive information and ensured records were accurate, complete, and released in accordance with applicable policies, laws, and disclosure requirements.
Provided expert customer support by guiding shoppers through hardwood, laminate, tile, and carpet selections while actively driving department sales to meet project needs. Responsibilities included calculating material measurements, processing special orders, and scheduling home installations accurately. Maintained department standards by controlling inventory levels, organizing displays, safely operating power equipment for down-stocking, and providing cross-functional support at checkout to resolve customer inquiries efficiently.
Delivered fast, friendly, and accurate checkout experiences while actively engaging with customers to provide high-quality service. Responsibilities included processing point-of-sale transactions and returns, managing cash drawers, and monitoring self-checkout lanes to maximize frontend efficiency. Proactively developed product and project knowledge to share actionable advice, pitch store credit accounts, and highlight special promotional opportunities to shoppers. Maintained an organized, safe checkout area, meticulously adhered to store inventory protection policies to minimize shrink, and collaborated with head cashiers to resolve customer escalations seamlessly.