Lawrence DeGrazia
Pittsburgh,PA
Summary
Competent and knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated. Seeking full-time position that offers professional challenges, utilizing interpersonal, and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Valet Supervisor
Marriott City Center
Pittsburgh, PA
01.2008 - Current
- Maintained compliance with company policies, objectives and communication goals
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Determined customer needs by asking relevant questions and listening actively to responses.
Home Health Caregiver
Mary Lou Inman
Pittsburgh, PA
01.2005 - 01.2010
- Provided transportation and appointments management.
- Developed rapport to create safe and trusting environment for care.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Adolescent Counselor
Vision Quest
Elfrida, AZ
01.1995 - 01.2000
- Monitored youth behavior and offered guidance and support for positive change.
- Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
- Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Managed patients with substance dependence and co-occurring disorders.
Education
High School Diploma -
Central Catholic High
Pittsburgh, PA1977
Skills
- Needs Assessment
- Crisis Situations
- Adaptability and Flexibility
- Documenting Behaviors
- Motivational Interviewing
- Nonviolent Intervention
- Encouragement and Motivation
Timeline
Valet Supervisor
Marriott City Center
01.2008 - Current
Home Health Caregiver
Mary Lou Inman
01.2005 - 01.2010
Adolescent Counselor
Vision Quest
01.1995 - 01.2000
High School Diploma -
Central Catholic High
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