Lawrence Engel

• Maintain service related inventory quality compliance control
• Preparation of work orders, requisitions of new parts, repairs and service work, completion of job folders and production schedule.
• Maximize productivity and maintain superior customer service.
• Manage daily technician work load, project workforce and material needs to ensure seasonal demand coverage and service.
• Recruit and retain employees. Including scheduling and interviewing drivers, service technicians and customer service representatives.
• Assist with training of new employees.
• Oversee subcontractors and permit requirements.
• Manage the vehicle fleet. Coordinate vehicle preventive maintenance, repairs, scheduling and licensing.
• Maintain bulk plants.

• Service Billing

• Coordinate safety training and assuring all work Is done safely and efficiently.

• Payroll

• Safety compliance

Helped develop a newly started propane department with extra special focus on education and safety.

HVAC service and installation.

LP service and installations.

Surveying LP installations, estimating, scheduling, pulling permits and controlling LP inventor.

• Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
• Successfully led key projects which resulted in customer satisfaction
• Provided onsite training.
• Responded quickly to emergency repair situations.

HVAC service technician and installation.

• Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.

Service and installation of all types of HVAC equipment.

Service and installation of LP tanks and equipment.

Set up equipment installations.

• Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
• Identified appropriate solutions to minimize issues and quickly solve problems.
• Scheduled preventative maintenance visits to keep customer heating and air conditioning systems operating at top performance.

HVAC service and installation.

LP service and installation.

• Balanced systems and calibrated controls to optimize performance.
• Tested equipment following each install to determine efficiency and proper functionality.
• Used troubleshooting tools and techniques to assess heating systems and repair malfunctioning parts.

HVAC service and installation.

Training new technicians.

• Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
• Determined causes of malfunctioning equipment parts by conducting in-depth assessments.
• Installed air conditioning equipment, including compressors, pumps, meters and piping.