Lawrence Gonzales
Rio Rancho
Summary
Dynamic manager skilled in overseeing daily restaurant operations, ensuring safety protocols, and training staff. Known for effective communication and conflict resolution, contributing to improved team performance and customer experiences.
Overview
2
2
years of professional experience
Work History
Manager
Sizzling Platter
Albuquerque
01.2025 - Current
- Managed daily operations in a fast-paced restaurant environment.
- Trained new staff on customer service and food safety protocols.
- Oversaw inventory management and ordering of supplies.
- Resolved customer complaints to enhance dining experience.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership during times of organizational change or crisis situations.
Yard Maintenance Worker
Self-employeed
Rio Rancho
06.2024 - 08.2024
- Maintained cleanliness of residential yards through regular mowing and trimming.
- Ensured proper disposal of yard waste according to local regulations.
- Operated various landscaping tools such as trimmers and blowers effectively.
- Cleaned up debris after storms or high winds.
- Raked leaves from yards during fall season.
Education
High School Diploma -
Rio Rancho High School
Rio Rancho, NM05-2026
Skills
- Customer service
- Team leadership
- Employee training
- Project management
- Inventory management
- Conflict resolution
- Effective communication
- Safety procedures
Timeline
Manager
Sizzling Platter
01.2025 - Current
Yard Maintenance Worker
Self-employeed
06.2024 - 08.2024
High School Diploma -
Rio Rancho High School