Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

MARIAN APPIAH-KUBI

Odenton,MD

Summary

Business Analyst experienced with business operations assisting management and determining customer wants and demands. Committed to excellence and dedicated to analyzing business records to make recommendations that lead to increased profitability and growth.

Work History

Surgical Technician

Holy Cross Hospital
Silver Spring, MD
2013 - Current

Demonstrated unique donning of OR Personal Protective Equipment (PPE) on self and other sterile team members  preventing hazardous and infectious aerosols.

Implemented many cost saving measures while at the same time increasing efficiency.
Worked as a member of the sterile processing team as well as performing daily checks and monitoring of sterilization equipment.
Served as safety officer.Attended seminars, involved in creating new policies and helped coordinate implementation of safety policies and procedures.

Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown,rehabilitation and safety.

Business Analyst

Coth Solutions LLC
Frederick, MD
2013 - 2013

Analyzed customer’s needs and determined requirements to anticipate and resolve issues and found solutions by means of automated systems.
Facilitated interviews with end users to capture user requirements, business procedures and identify system requirements.
Participated in JAD (Joint Application Design) sessions with project stakeholders for defining business requirements for various system redesigns.
Coordinated and modified user requirements in terms of existing and projected computer capacity and capabilities.
facilitated the solution selection in the decision making process and provided the necessary information to enable the business to make an informed decision.

Business Data Analyst

Chaveran Inc
Bowie, MD
2010 - 2013

Transformed data into meaningful, professional and easy to understand formats for various audiences.
Combined various data sources into a comprehensive understanding of customer behaviors and feedback for service/produce improvement opportunities.
Recommended and implemented new or modified reporting methods and procedures to improve report content and completeness of information.
Researched, analyzed and comprehended data from multiple interconnected business units within a single organization.

Implemented marketing strategies which resulted in 12% growth of customer base.

Business Requirement Analyst

Ecobank
Accra, Greater Accra Region
2008 - 2010

Acted as a liaison between business and technical team to obtain detailed Functional, Business requirements, users’ requirements and Business rules that will help make the system development easier for the technical team.
Collaborated with developers and subject matter experts to establish the technical vision and analyzed tradeoffs between usability and performance needs.
Provided reports on projects scheduled to the project manager as well as supported other team members to ensure project success.
Independently interacted regularly with clients of varying associate,management levels to gather and analyzed business requirements and interpreted solutions, business needs and issues in order to design solutions that would solve technical and business issues.

Developed new process for employee evaluation which resulted in marked performance improvements.

Education

High School Diploma - Arts

Achimota School
Achimota, Greater Accra Region
2003

Skills

Leadership skills, innovative, problem solving/testing skills
Exposure to business and technical Use Cases processes/workflow

Excellent communication skills
Strong analytical skills in assessing current and future market trends
Strong interpersonal, coordination, and organizational skills
Work well under pressure
Client relations aptitude

Methodologies Agile (SCRUM), Waterfall development methodologies
Business Modeling Tools; MS Visio, MS Office (Access,Excel,Outlook,PowerPoint), Sharepoint, Lucidchart
Requirement Management tools; DOORS, Rally, Caliber RM, RequisitePro
Remedy Change Management System
Snagit

Accomplishments

Earned “Star of the Quarter” award for Patient Grateful Program.

Research
Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.

Admitted and treated over 30 patients per shift.

Timeline

Surgical Technician

Holy Cross Hospital
2013 - Current

Business Analyst

Coth Solutions LLC
2013 - 2013

Business Data Analyst

Chaveran Inc
2010 - 2013

Business Requirement Analyst

Ecobank
2008 - 2010

High School Diploma - Arts

Achimota School
MARIAN APPIAH-KUBI